We review submitted patient reviews for compliance with our guidelines. The criteria are authenticity, appropriateness and compliance with our privacy policy. Assessments with the label «verified rating» have been confirmed by the patient with a mobile number. This gives you greater trustworthiness.
We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
The operation was great. But I got so much pain on my non-operated leg. It was almost unbearable. I was overwhelmed with painkillers. The result is a drug allergy. Crazy!! I was discharged with severe pain. Next time I won't accept this anymore!
About the surgery:
Went without any problems (surgeon: Dr. DR. Els)
transl. from german, inpat. treatment in Feb. 2024, date of rating: 07.03.2024
verified rating
Have already been operated on 3 times in Bülach, 2 times planned (2016 + 2023) 1 time as an emergency (2018). Always excellent care from doctors and staff. I always felt that I was in good hands and competently looked after. Any time again
About the surgery:
2016 Candy-can-roux syndrome and Petersen hernia - problem-free surgery, quick recovery, everything is fine
2018 Brolin hernia - quick OP by emergency. Competent care at all times, rapid and flawless recovery
2023 blind loop - good care, flawless course, good recovery. Very satisfied (surgeon: Dr. Giacinto Basilicata)
transl. from german, inpat. treatment in Apr. 2023, date of rating: 28.05.2023
verified rating
Until recently, I was a very enthusiastic patient at the Bülach Hospital. But the interim doctor is inhumane and unacceptable. I'm considering changing hospital if I can't talk to the hospital management and find a solution
transl. from german, inpat. treatment in Nov. 2022, date of rating: 19.11.2022
verified rating
I was sent home with Neocitran despite advanced bronchitis (continuous shortness of breath). The doctor informed me that the saturation was good and the lungs too.
I then turned to a pulmonologist who successfully treated me with cortisone and antibiotics!
transl. from german, inpat. treatment in Sep. 2022, date of rating: 09.10.2022
verified rating
Plate fracture after collarbone surgery. There was no response to information about pain.
About the surgery:
Surgery after broken collarbone. The implant warped more and more until it finally broke after about 4 months and had to be operated on again (in another clinic) with the use of a pelvic chip. Up to now I have had a lot of pain in my shoulder joint. (surgeon: Dr. T. Ekingen)
transl. from german, inpat. treatment in Oct. 2021, date of rating: 22.09.2022
verified rating
Competent, professionally and personally excellent work on D. Niggli's hip operation. Very good care in the hospital and aftercare.
Very good organization, competent doctors and friendly nursing staff. Can be highly recommended in my case.
About the surgery:
Artificial hip joint inserted on the right. Problem-free course, although I am a risk patient. After 6-7 weeks well rested and pain-free. (surgeon: Dr. Niggli)
transl. from german, inpat. treatment in Mar. 2022, date of rating: 13.09.2022
verified rating
My doctor is great, but unfortunately the care on the ward is rather poor. The 40+ nurses are nice and good. The 4 junior ones I had unfortunately not at all. Unfriendly, everyone does the minimum and only what they have to. Unfortunately the food isn't the real thing either. Everything rather uninspiring
About the surgery:
Cracked arthrosis on the left, broken joint, now 4-6 months of patience (surgeon: Ms. Dr. Wirth-Welle)
transl. from german, inpat. treatment in Feb. 2022, date of rating: 18.02.2022
verified rating
Was one night in the hospital, very unfriendly staff.
You feel very uncomfortable.
transl. from german, inpat. treatment in Jun. 2021, date of rating: 06.07.2021
verified rating
Pure cheek, 5 mins before the end of the day on the children's emergency and you don't even get information over the phone, they simply hang up!
transl. from german, date of rating: 07.02.2021
verified rating
Minimal, impersonal care after a stroke. You can tell that staff is being saved at the expense of the patients. Communication between the hospital departments is poor.
transl. from german, inpat. treatment in Jan. 2021, date of rating: 28.01.2021
verified rating
Emergency caesarean section. Staff was very unfriendly! Childbed: Poor care (my husband had to take over most of the tasks of the nurses). Our child was born too early, had to go to the noenatology ward. Terrible place! Bad service, foreign people look at you while breastfeeding&pumping. not taken serious
About the surgery:
Caesarean section. The healing of the scar was good. Surgeon was competent. The Rest was terrible. Inhumane treatment! Mass processing. They even make fun of the patients. NEVER again I go to this hospital!!!
transl. from german, date of rating: 20.11.2019
verified rating
Meniscus surgery, good information, problem-free surgery, nice staff
About the surgery:
Meniscus, all went without problems, very good recovery
transl. from german, inpat. treatment in Feb. 2016, date of rating: 24.07.2019
verified rating
From entry to discharge I was treated very friendly and competent.
About the surgery:
Sigma resection (surgeon: Dr. Basilicata)
transl. from german, inpat. treatment in Dec. 2018, date of rating: 12.01.2019
verified rating
(surgeon: Dr. Thomas Kutta)
inpat. treatment in Mar. 2015, date of rating: 05.10.2016
unverified rating
In occupational therapy, treatment times are rarely or not adhered to at all; for example, if the treatment is 30 minutes, only 15 minutes are used for treatment. Even complaining didn't help, answer: that's just the way the system works.
transl. from german, inpat. treatment in Sep. 2023, date of rating: 17.10.2023
unverified rating
My wife went to emergency with acute shortness of breath at 10 o'clock in the evening, after 2 hours of first superficial examination (no x-rays) sent home the next morning at 4 o'clock with Dafalgan, 3 days later emergency at the USZ, found lung cancer with water in the lung and heart
transl. from german, date of rating: 17.09.2023
unverified rating
A friend of mine went into an emergency because she had fluid in her abdomen after liposuction. She was sent home after the senior physician identified a seroma with the comment that it was normal!
3 days later the family doctor found fluid retention with blood in the abdomen
transl. from german, date of rating: 17.03.2023
unverified rating
inpat. treatment in Jan. 2023, date of rating: 16.02.2023
unverified rating
Bad experience in the ER. No correct prognosis was made, I will not go to Bülach again.
transl. from german, inpat. treatment in Jun. 2022, date of rating: 04.01.2023
unverified rating
Patient with very severe pain had to wait more than 3 hours and had to go to another doctor's office without treatment. Patients worthless in an emergency!! Waiting time 5 to 6 hours. Not enough staff, and foreign doctors little respect and experience
transl. from german, date of rating: 04.12.2022
unverified rating
inpat. treatment in Mar. 2022, date of rating: 12.04.2022
unverified rating
The hospital used to be better, since it became an AG, a lot has changed. I have had more bad than good experiences there, unfortunately. Last time I had an emergency 9 months ago with a slipped disc. When I asked for help, I was told off by a nurse. I avoid this place
transl. from german, inpat. treatment in Dec. 2020, date of rating: 06.10.2021
unverified rating
Very good doctors, friendly and comprehensive care. Replacement knee joint and hip surgery a few years ago. Both operations went without complications and with perfect results. I would choose the Bülach Hospital again at any time. (surgeon: Dr. Els)
transl. from german, inpat. treatment in Feb. 2021, date of rating: 11.03.2021
unverified rating
Qualified doctors, competent employees.
About the surgery:
Couldn't be better. My lower leg was crooked, now everything is perfect. I have been walking pain-free for 1 year.
transl. from german, inpat. treatment in May. 2019, date of rating: 20.12.2020
unverified rating
Staff is extremely unfriendly and does not look well after the patients. Bigheaded inexperienced nurses work in this dump. One of the worst hospitals!!! Also mentally you are unwell after staying herel!!!
transl. from german, inpat. treatment in Jul. 2019, date of rating: 05.10.2019
unverified rating
Unfriendly German staff in the children's emergency. Socially and professionally miserable
transl. from german, inpat. treatment in Sep. 2019, date of rating: 05.09.2019
unverified rating
Unfriendly personnel demotivated
transl. from german, inpat. treatment in Jun. 2018, date of rating: 10.06.2018
unverified rating
referring to the emergency department
transl. from german, inpat. treatment in Mar. 2018, date of rating: 11.04.2018
unverified rating
Our son was born here a few days ago. We are grateful to the lovely staff for the top service. The neonatology and postpartum unit are soooo cute.
transl. from german, inpat. treatment in May. 2016, date of rating: 23.06.2016
verified rating
inpat. treatment in Jun. 2021, date of rating: 22.06.2021
unverified rating
inpat. treatment in May. 2023, date of rating: 21.05.2023
unverified rating
inpat. treatment in Sep. 2015, date of rating: 12.10.2015
The master data for this hospital was last updated on March 31, 2024. You can find the period of origin of the quality data in the respective documentation on our portal.
4.3
3.2
