We review submitted patient reviews for compliance with our guidelines. The criteria are authenticity, appropriateness and compliance with our privacy policy. Assessments with the label «verified rating» have been confirmed by the patient with a mobile number. This gives you greater trustworthiness.
We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
For me, it was the right decision to go to the Claraspital for my gynecological outpatient surgery. From reception to the recovery room to the anesthesia and surgery (which I didn't feel :-)), everything was perfectly organized, super friendly, and some of the staff were funny!
About the surgery:
Gynecological outpatient surgery under general anesthesia (surgeon: Ms. Dr. Landwehr)
transl. from german, inpat. treatment in Apr. 2024, date of rating: 05.04.2024
verified rating
Left lying in a hospital nightgown for 7 hours in the ER WITHOUT a blanket, without water, rarely did anyone come by, my wishes were ignored. No medication for restlessness and no food either. When I put on my clothes and wanted to leave after 7 hours, the doctor told me I was being unfair.
transl. from german, inpat. treatment in Jan. 2024, date of rating: 25.03.2024
verified rating
inpat. treatment in Oct. 2023, date of rating: 26.10.2023
verified rating
From emergency room organization, competence, friendliness of the nursing staff (cardiology) to the food, everything was excellent
transl. from german, date of rating: 13.08.2021
verified rating
Chemo port was set incorrectly. Then sent me home twice afterwards until it was a tight to get the chemo. Misjudgment by the senior physician
About the surgery:
Port set incorrectly causing pain. The port had to be set correctly. Valuable time passed.
transl. from german, inpat. treatment in Aug. 2020, date of rating: 22.02.2021
verified rating
very competent physicians
About the surgery:
bladder removal
urostoma (surgeon: Dr. Martin Bosel)
transl. from german, inpat. treatment in Apr. 2020, date of rating: 14.10.2020
verified rating
Very personal, empathetic, informative, helpful, as a former nurse I was impressed of the qualified nursing staff.
About the surgery:
Diverticulitis using minimally invasive technique, not a problem, was very well informed, regular visits by the surgeon, regular careful inspection. (surgeon: Dr. Markus von Flüe)
transl. from german, inpat. treatment in Oct. 2016, date of rating: 20.10.2016
unverified rating
inpat. treatment in Aug. 2023, date of rating: 01.04.2024
unverified rating
used to be a very good, patient-friendly hospital. Today:s experience, quick money from private patients, empty promises, complaints without an answer
transl. from german, inpat. treatment in Feb. 2024, date of rating: 17.03.2024
unverified rating
Had to wait over 4 hours in a chair with a fever of 40 degrees, without any medication or care.
transl. from german, inpat. treatment in Jan. 2023, date of rating: 03.01.2023
unverified rating
first class care
Medical care exemplary
transl. from german, date of rating: 12.01.2022
unverified rating
Don't understand the good reviews. It is better to bring your own anesthesia, even post-op for pain control!
The reception and the instructions in the room are certainly great. The choice of food is certainly also top (surgeon: Dr. zunkallen kann entfallen. Aust ... nicht im Claraspital!!!!)
transl. from german, date of rating: 04.10.2021
unverified rating
inpat. treatment in Sep. 2017, date of rating: 20.09.2017
unverified rating
Reconstruction chaos, I hope it will become better
transl. from german, inpat. treatment in Nov. 2016, date of rating: 21.02.2017
verified rating
inpat. treatment in Feb. 2015, date of rating: 12.07.2018
unverified rating
inpat. treatment in Jan. 2024, date of rating: 29.01.2024
unverified rating
inpat. treatment in Oct. 2023, date of rating: 20.10.2023
unverified rating
inpat. treatment in Mar. 2022, date of rating: 12.03.2022
unverified rating
inpat. treatment in May. 2015, date of rating: 18.11.2015
unverified rating
date of rating: 18.11.2015
The master data for this hospital was last updated on March 31, 2024. You can find the period of origin of the quality data in the respective documentation on our portal.
4.1
3.5
