Luzerner Kantonsspital, LUKS (group) LU
Pros
Centrum hospital with a large number of patients
Cons
Little data on the quality of the results
starstarstarstarstar  2.9

starstarstarstarstar  5.0
41'866
starstarstarstarstar  4.3
1,6 
starstarstarstarstar  3.9
3,9 


Profile of the group 

  • Type: Centrum hospital
  • Emergency department: yes
  • Intensive care unit: yes
  • Special infrastructure: MRI, CT, PET, CC, LB, Lito, Angio, Dia
  • No of operating rooms: 47
  • No of delivery-rooms: 10
  • Rate of patients with supplementary insurance: 19%

This group has also a rehab unit.


Have you or your family member recently been treated here? (inpatient treatment)

Please share your your experiences »


Ratings from patients / visitors about the Luzerner Kantonsspital (Gruppe):

starstarstarstarstar
  2.2
9     /  6 

patient ratingsSource: Hospital Comparison Switzerland 3 3 patient ratings “very good” 1 1 patient ratings “good” 1 1 patient ratings “average” 1 1 patient ratings “unsatisfactory” 3 3 patient ratings “poor”

important information:
We review submitted patient reviews for compliance with our guidelines. The criteria are authenticity, appropriateness and compliance with our privacy policy. Assessments with the label «verified rating» have been confirmed by the patient with a mobile number. This gives you greater trustworthiness.

We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
 verified rating
starstarstarstarstar
Complications recognized too late, as a result acted too late, constantly changing doctors on duty, poor or no communication, also picked up a"hospital bugs" during the stay. The patient dossier (history) is not read carefully by the on-duty doctors, so the patient is not treated correctly. 

About the surgery:
starstarstarstarstar
Surgery after subdural hematoma
transl. from german, date of rating: 14.04.2023

 verified rating
starstarstarstarstar
Very good advice and treatment,friendly staff,will recommend the LUKS. 

About the surgery:
starstarstarstarstar
Hip endoprosthesis, so far no problems, still in treatment,but on a good track (surgeon: Dr. Jan Weidner)
transl. from german, inpat. treatment in Dec. 2019, date of rating: 17.12.2019

 verified rating
starstarstarstarstar
Alltogether I've spent a few weeks in this hospital during the last 22 years. My experience is consistently positive. Information, surgery, or examinations, I was always looked after in a competent and friendly manner 

About the surgery:
starstarstarstarstar
Already four times I was implanted a defibrillator. The OP's always went easy. I was also fully happy with the rectum-surgery. Simply SUPER!
transl. from german, date of rating: 14.09.2019

 verified rating
starstarstarstarstar
Everything has to go fast .. Employees are under pressure and do not have time! If you ring it can happen that you wait for 10 minutes. Some employees cannot show empathy at all .. 

About the surgery:
starstarstarstarstar
Very well Informed before the surgery ..went problem-free .. Senior physician Dr.Steffen Geuss highly recommended. Very empathetic person. (surgeon: Dr. Steffen Geuss)

Luzerner Kantonsspital (Gruppe)Luzerner Kantonsspital (Gruppe)Luzerner Kantonsspital (Gruppe)
transl. from german, inpat. treatment in Sep. 2018, date of rating: 29.09.2018

 verified rating
starstarstarstarstar
Information Is not shared, good care, physicians insufficient. 
transl. from german, inpat. treatment in Mar. 2017, date of rating: 06.04.2017

 unverified rating
starstarstarstarstar
The surgeons were very good. The treatment afterwards however, in my opinion, bad & unpleasant. I felt not taken seriously at all. The nurses (except 2) were rude and had no patience. Also, the visiting doctor was almost rude and only had a look at my wound on the last day 
transl. from german, inpat. treatment in Dec. 2018, date of rating: 11.12.2019

 unverified rating
starstarstarstarstar
 
inpat. treatment in Oct. 2018, date of rating: 12.06.2019

 unverified rating
starstarstarstarstar
Insufficient staff. Big waiting times, not knowledgeable and rude staff. You can die in emergency and nobody cares. They send you to Permanence at the station. Unbeliveable but true. 
transl. from german, date of rating: 01.12.2018

 verified rating
starstarstarstarstar
 
inpat. treatment in Aug. 2015, date of rating: 29.11.2015


The master data for this hospital was last updated on March 31, 2024. You can find the period of origin of the quality data in the respective documentation on our portal.