We review submitted patient reviews for compliance with our guidelines. The criteria are authenticity, appropriateness and compliance with our privacy policy. Assessments with the label «verified rating» have been confirmed by the patient with a mobile number. This gives you greater trustworthiness.
We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
I was very lucky to have Dr. Neda. Thanks to her empathetic, very competent manner and her extensive specialist knowledge, she quickly recognized my needs and worked out extremely valuable, practical strategies with me. The entire nursing staff was great! Thanks!
transl. from german, inpat. treatment in Apr. 2022, date of rating: 10.08.2022
verified rating
At a time when I was feeling really bad, I found people who listened to me and tried to help me. Sometimes I would have wished for more staff, but the rest and the therapies were good.
transl. from german, inpat. treatment in May. 2018, date of rating: 30.10.2020
verified rating
Beautiful location above the lake of Zug.
Empathetic Staff.
Exchanging the medical director would be beneficial for the image
transl. from german, inpat. treatment in Jul. 2019, date of rating: 15.09.2019
verified rating
The stay in this clinic is the best thing that could have happened to me. In this clinic people work together. The staff is authentic. The treatments of body and mind were very well matched. I never had the feeling of not being taken seriously. The environment and quiet was supportive.
transl. from german, inpat. treatment in Mar. 2019, date of rating: 08.04.2019
unverified rating
I've been there 3 times and gone through hell 3 times. Some of the nurses are very unfriendly and insensitive. Especially to younger patients. In addition, a nurse told lies about my family. Terrible clinic, a real nightmare !!! I will never go there again !!!
transl. from german, inpat. treatment in Oct. 2018, date of rating: 21.12.2021
unverified rating
Unfortunately it's all about profit! Patients are not taken seriously, therapies are good; however, there are very young therapists who do not have much experience and are overwhelmed and stressed.
transl. from german, date of rating: 17.11.2021
unverified rating
Unprofessional planning. Staff little empathic and seemingly arbitrary. I, too, was put off regarding a free place to become available and had to wait for a long time. A lot of change within the patients. Money seems to come before the patient. Not at all recommended.
transl. from german, inpat. treatment in Apr. 2020, date of rating: 19.05.2020
unverified rating
inpat. treatment in Apr. 2018, date of rating: 27.12.2019
The master data for this hospital was last updated on March 31, 2024. You can find the period of origin of the quality data in the respective documentation on our portal.
