Réseau fribourgeois de santé mentale - RFSM Centre de soins hospitaliers, Marsens - psychiatric hospital FR
Cons
Significantly worse result in patient satisfaction psychiatry
Total score from all 3 outcome-quality-indicators  
starstarstarstarstar  4.4
starstarstarstarstar  5.0
starstarstarstarstar  4.9
starstarstarstarstar  1.2
n=227 

starstarstarstarstar  4.4
2'283
starstarstarstarstar  3.7
0,5 
starstarstarstarstar  3.4
1,2 
starstarstarstarstar  3.1
26.1%
starstarstarstarstar  0.3
0.0%


Profile of the clinic 

  • Type: Big psychiatric clinic
  • Emergency department: yes
  • Rate of compulsory admissions: 26% mehr Informationen
  • Rate of patients with supplementary insurance: 0%

About the clinic


Have you or your family member recently been treated here? (inpatient treatment)

Please share your your experiences »


Ratings from patients / visitors about the RFSM:

starstarstarstarstar
  1.4
9     /  4 

patient ratingsSource: Hospital Comparison Switzerland 0 0 patient ratings “very good” 0 0 patient ratings “good” 0 0 patient ratings “average” 1 1 patient ratings “unsatisfactory” 8 8 patient ratings “poor”

important information:
We review submitted patient reviews for compliance with our guidelines. The criteria are authenticity, appropriateness and compliance with our privacy policy. Assessments with the label «verified rating» have been confirmed by the patient with a mobile number. This gives you greater trustworthiness.

We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
 verified rating
starstarstarstarstar
No German, was transferred to Riaz, family was not informed, I was not given any hygiene items or clothes. Clothes remained in Marsens and have been worn by another person  
transl. from german, inpat. treatment in Jan. 2020, date of rating: 18.07.2020

 unverified rating
starstarstarstarstar
Worst experience of my life. As a teenager I was forced into confinement by my parents and psychologist . I never understood a word because everyone would only speak French. I saw things that traumatized me. The stay made my mental state worse. 
transl. from german, inpat. treatment in Apr. 2021, date of rating: 20.02.2024

 unverified rating
starstarstarstarstar
Only drugs are used, there is no staff with appropriate education. Contact is not friendly 
transl. from german, inpat. treatment in Jan. 2019, date of rating: 15.12.2019

 unverified rating
starstarstarstarstar
 
inpat. treatment in Jan. 2017, date of rating: 25.04.2017

 verified rating
starstarstarstarstar
 
inpat. treatment in Nov. 2022, date of rating: 08.06.2023

 verified rating
starstarstarstarstar
 
inpat. treatment in Nov. 2022, date of rating: 08.06.2023

 verified rating
starstarstarstarstar
 
inpat. treatment in Jan. 2023, date of rating: 30.01.2023

 unverified rating
starstarstarstarstar
 
inpat. treatment in Jun. 2021, date of rating: 02.01.2024

 unverified rating
starstarstarstarstar
 
date of rating: 29.08.2021


The master data for this hospital was last updated on March 31, 2024. You can find the period of origin of the quality data in the respective documentation on our portal.