We review submitted patient reviews for compliance with our guidelines. The criteria are authenticity, appropriateness and compliance with our privacy policy. Assessments with the label «verified rating» have been confirmed by the patient with a mobile number. This gives you greater trustworthiness.
We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
Incompetent, unfriendly, illegal act my partner was denied the right to have an accompanying person.
transl. from german, date of rating: 06.10.2023
verified rating
Was on an emergency with my son after a bicycle fall. He was treated quickly and very professionally at the same time. All employees were super nice and accommodating! This gave him and me a good feeling in particular. Thank you so much for tending to the broken bone!
transl. from german, date of rating: 26.08.2023
verified rating
Unfortunately, in the last two years I had to go to the SRO a couple of times for a week each time. I can only recommend it. The doctors and nurses work with a lot of passion in the emergency department as well as on the wards. The aftercare is also great.
transl. from german, inpat. treatment in Mar. 2021, date of rating: 03.04.2021
verified rating
Very bad hospital the doctors do not take the patient seriously and assume the patient feigns even though the patient has very bad blood values
The doctors even prohibited the colleagues from performing any further examinations
transl. from german, inpat. treatment in Nov. 2020, date of rating: 30.11.2020
verified rating
Recommendation of the chief doctor for spine medicine: surgery. Second opinion showed: no surgery needed. Fortunately, I followed the second opinion, all is great today.
transl. from german, inpat. treatment in Dec. 2017, date of rating: 20.07.2018
verified rating
Nice staff, friendly welcome
transl. from german, inpat. treatment in Mar. 2017, date of rating: 06.04.2017
verified rating
An emergency situation was not recognized as such with my father. He was discharged to go home. 14 days later he was brought back by ambulance to the Hospital . After 6 days, he suffered a stroke in the hospital. Only then he was transferred to the University-Hospital and had emergency surgery.
transl. from german, inpat. treatment in Jul. 2016, date of rating: 06.04.2017
unverified rating
Had to change the bed for the patient myself, long waiting times after the bell rang.
transl. from german, inpat. treatment in Sep. 2023, date of rating: 21.09.2023
unverified rating
Employees are colder than a piece of ice. Not friendly at all. They pretend, but you can tell it doesn't come from the heart! If you call in an emergency, you are usually turned away! I'm really speechless! I've never seen anything like that!
transl. from german, date of rating: 04.06.2022
unverified rating
date of rating: 21.07.2021
unverified rating
inpat. treatment in Oct. 2015, date of rating: 06.04.2017