We review submitted patient reviews for compliance with our guidelines. The criteria are authenticity, appropriateness and compliance with our privacy policy. Assessments with the label «verified rating» have been confirmed by the patient with a mobile number. This gives you greater trustworthiness.
We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
I had a very bad varicose vein removed here on November 15th, 2020 by a very good doctor. I hardly noticed anything about it and today you can't see anything anymore, very good and professional work! Simply great????
About the surgery:
I had a varicose vein removed, completely painless, very good job. You can't see anything today! Never was in pain again! (surgeon: Ms. Dr. Regina Gönner)
transl. from german, inpat. treatment in Nov. 2022, date of rating: 04.04.2023
verified rating
Disastrous treatment. Incompetent doctor. High costs and at the end neither a report nor the prescription that was promised
transl. from german, inpat. treatment in Feb. 2022, date of rating: 30.03.2022
verified rating
It was the friendliest staff I have ever encountered.
There was nothing missing. If possible, every wish is fulfilled. The food was first class.
It is a modern, well-structured hospital.
transl. from german, inpat. treatment in Jan. 2022, date of rating: 04.02.2022
verified rating
One has the feeling one (the health insurance) is being ripped off. Tests are carried out which are not necessary at all. No consultations with the family doctor or cardiologist. Apparently only young and inexperienced doctors are present.
transl. from german, inpat. treatment in Jan. 2022, date of rating: 11.01.2022
verified rating
Today I am operated on in the new hospital, the nursing staff I am not sure if everyone is trained, I have to wait a long time for painkillers then I have to wait, the infusion was not done correctly then they did not try to do it again, then I went without it, no answer to every question
About the surgery:
Gastric bypass, everything was great, but afterwards the nursing staff was not good, no help with anything I continue without painkillers, without infusion, because at first it was not done correctly, until now I hear "we are checking it" my blood pressure is very low, no action
transl. from german, inpat. treatment in Jun. 2021, date of rating: 07.06.2021
verified rating
I unfortunately made a very negative experience. problems during anesthesia, loveless and rare care, downplaying of mistakes, infection of the surgical wound, etc. After discharge I had to go for control and therapies about a dozen times. Orthopedics and nursing care are inadequate
About the surgery:
shoulder operation. extreme swelling, pain, and poor wound healing for over a month. doctor has changed each time and was ill-informed. (surgeon: Ms. Dr. may lang dao trong)
transl. from german, inpat. treatment in Dec. 2019, date of rating: 06.01.2020
verified rating
inpat. treatment in Jun. 2019, date of rating: 25.06.2019
verified rating
Despite osteoporosis a hip prosthesis was inserted short and bent. Bone broke after three days while still in hospital. Repeat surgery and new prosthesis. Then dislocated. Stayed a total of 4 months in hospital.
About the surgery:
Hardly any more strength in the operated leg. The chief physician said he himself would have to operate a third time, because it's not optimal. (surgeon: Dr. Näder Helmy)
transl. from german, inpat. treatment in Jan. 2015, date of rating: 06.07.2018
verified rating
Sometimes long waits but mostly very friendly staff, good food.
transl. from german, inpat. treatment in Oct. 2016, date of rating: 07.04.2017
verified rating
About the surgery:
nerve pieced up on the thumb
transl. from german, inpat. treatment in Jan. 2014, date of rating: 06.04.2017
verified rating
Despite obvious symptoms and thorough conversations with the doctors, a stroke with my mother was confirmed only after 40! hours of delivery to the hospital, when finally a neurologist was consulted.
transl. from german, date of rating: 06.04.2017
verified rating
Came to the hospital as an emergency (appendix). Top support from the beginning and quick preparation for the surgery. Delivered at 6:00pm and about 4 hours later all was over. No complaints, only three mini scars as a point. Could go home on the 2nd day.
About the surgery:
Appendix - good explanation of the intervention - short preparation time - can not compare, but I have no complaints and could do endurance sport again after a break
transl. from german, inpat. treatment in Apr. 2014, date of rating: 06.04.2017
verified rating
12 hours in the emergency room waiting for surgery. No information to my relatives. Patient history not consulted. Stroke, heart surgery.
About the surgery:
Accident wound treated on the left forearm. Bursa removed. Swift healing. (surgeon: Dr. Michael Schärer)
transl. from german, inpat. treatment in Aug. 2016, date of rating: 23.08.2016
unverified rating
I am extremely satisfied with everything about my hospital stay.
Both the well-organized preparations, the operation itself and the days afterwards made me feel very well looked after.
Big thanks to the nursing staff on the 7th floor: their compassion and care just when I was feeling bad was great
About the surgery:
ENT; Septoplasty, NNH renovation (surgeon: Dr. Göbel)
transl. from german, inpat. treatment in Mar. 2024, date of rating: 17.03.2024
unverified rating
inpat. treatment in Apr. 2022, date of rating: 20.10.2023
unverified rating
Incompetent
transl. from german, inpat. treatment in Jul. 2022, date of rating: 18.09.2022
unverified rating
Friendly interaction, one took the time to answer all questions (90-year-old risk patient)
About the surgery:
Stiffened vertebra in the lower back after several injections (surgeon: Dr. T. Zsoldos)
transl. from german, inpat. treatment in Oct. 2021, date of rating: 15.04.2022
unverified rating
Rejected twice in emergency, diagnosis not acute, not threatening. Found unconscious 4 days later and was delivered to the ER. After all, this time the emergency was recognized.
transl. from german, inpat. treatment in Jul. 2021, date of rating: 16.11.2021
unverified rating
Emergency appendectomy went well, then I got a multiple resistant germ . Cystitis, gives food for thought
About the surgery:
Actual surgery without any problems, but was discharged with a bug, should see the urologist, he is on vacation! Back to urology Bürgerspital, but they don't make an appointment! Only got an appointment through the GP, then caught the hospital germ .☹️extra 2 weeks with 10 days of antibiotics iv
transl. from german, inpat. treatment in Jul. 2021, date of rating: 02.09.2021
unverified rating
Was wrongly treated in this hospital. Long waiting time, 4 1/2 hours nothing happened. Lack of competence.
Went to another hospital outside the canton of SO.
Were warned about long waiting times. After 2 3 /4 hours I was able to leave the hospital including treatment and was free of pain
SoH not recommend
transl. from german, date of rating: 19.03.2021
unverified rating
date of rating: 19.12.2019
unverified rating
inpat. treatment in Apr. 2016, date of rating: 19.06.2018
unverified rating
II rate on behalf of my mother (last week's treatment) and my dad's (3 years ago): in both cases, we experienced bad internal communication as well as with us as relatives. Partly deficient care, tight space and partly inhumane (food in the stairwell at the rehab)
transl. from german, inpat. treatment in Apr. 2018, date of rating: 13.04.2018
unverified rating
About the surgery:
Knee surgery
transl. from german, inpat. treatment in Jan. 2018, date of rating: 22.02.2018
unverified rating
inpat. treatment in Oct. 2016, date of rating: 22.02.2018
unverified rating
inpat. treatment in Feb. 2017, date of rating: 07.04.2017
unverified rating
Super, Super, Super
About the surgery:
Hip (surgeon: Dr. Meier)
transl. from german, inpat. treatment in Mar. 2017, date of rating: 07.04.2017
unverified rating
Super advice, perfect completion!
transl. from german, inpat. treatment in Jul. 2016, date of rating: 06.04.2017
unverified rating
date of rating: 06.04.2017
unverified rating
inpat. treatment in Aug. 2021, date of rating: 21.07.2022
4.1
3.9
