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We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
Everything runs perfectly timed.
About the surgery:
thyroid surgery on one side (surgeon: Dr. Clerici)
transl. from german, inpat. treatment in Feb. 2025, date of rating: 02.03.2025
verified rating
Chaotic, A doesn't know what B is doing. Lots of mistakes due to stressful work situation and time pressure when caring. Unnecessary suffering due to lack of teamwork, doctors and caregivers. Discharge without any prescriptions, such as physiotherapy, rehab treatment or similar. All in all, a nightmare!
About the surgery:
Oral cancer, severe, persistent pain, inadequate drug pain treatment for 6 days.
transl. from german, inpat. treatment in Jan. 2024, date of rating: 08.02.2025
verified rating
The cardiological procedure was carried out well.
Unfortunately, the night doctor was not able to carry out his medical availability and the associated necessary therapy.
The QM is also not ready for an offered discussion.
As a result, many texts are just empty phrases...
transl. from german, inpat. treatment in Dec. 2024, date of rating: 02.02.2025
verified rating
Catastrophe! You are left to suffer for days, it's chaotic, no doctor knows what the other is doing, you are ignored, doctors are unprofessional and arrogant, one size fits all, no flexibility or individuality. Mistakes happen, but they gloss over it.
About the surgery:
Recovery takes forever.
transl. from german, date of rating: 22.01.2025
verified rating
Everything is great, I'm delighted. But as a smoker you are a second-class person!!! Why: No possibility to buy cigarettes and the ashtrays are not emptied often enough
About the surgery:
I was very scared. Everyone is attentive to patients. In the end I was no longer scared. Colon artificial outlet
transl. from german, inpat. treatment in Oct. 2024, date of rating: 24.10.2024
verified rating
There are senior doctors in the cantonal hospital in St. Gallen who give you the feeling that you are not really being taken seriously! - Once examined, examined forever!
No attention for more intensive clarification of physical connections!
transl. from german, date of rating: 04.07.2024
verified rating
date of rating: 14.02.2024
verified rating
My experience with this hospital was very good. Competent and extremely friendly staff. Nursing staff and doctor were extremely competent.
About the surgery:
removal parathyroid adenoma; Surgery and pre- and post-treatment were very good. (surgeon: Dr. Thomas Clerici)
transl. from german, inpat. treatment in May. 2022, date of rating: 17.11.2022
verified rating
The treatment was good. However, the KSSG is a large company with constant changes of doctors and staff during the stay.
transl. from german, inpat. treatment in Feb. 2021, date of rating: 12.03.2021
unverified rating
Competent care, competent doctors all very courteous
About the surgery:
RALP
transl. from german, inpat. treatment in Feb. 2025, date of rating: 05.03.2025
unverified rating
The night doctor doesn't care about the patient's condition. He only reacts when the situation escalates. What a pity.
The rest of the department is good.
About the surgery:
Pulmonary vein isolation. According to the cardiologist, the procedure went well. My shoulder was probably handled incorrectly, which is why the pain is getting worse. An orthopedic examination is necessary and planned, but not in SG.
The night doctor is not there for the patient....
transl. from german, inpat. treatment in Dec. 2024, date of rating: 25.02.2025
unverified rating
A shocking lack of competence and care
My experience with this institution was nothing short of appalling. I was diagnosed with a pneumothorax (collapsed lung) only by my primary care doctor after the emergency room dismissed my symptoms as "psychological" and sent me home.
transl. from german, inpat. treatment in Sep. 2024, date of rating: 19.11.2024
unverified rating
date of rating: 14.09.2024
unverified rating
Very professional, speedy and technically competent treatment (retinal detachments and macular holes on both sides)
About the surgery:
Retinal detachments on the left and right and, as a result, bilateral macular holes (surgeon: Dr. Vallemaggia)
transl. from german, inpat. treatment in Apr. 2024, date of rating: 02.06.2024
unverified rating
inpat. treatment in Feb. 2024, date of rating: 29.02.2024
unverified rating
About the surgery:
Gallbladder removed
transl. from german, inpat. treatment in Dec. 2018, date of rating: 18.12.2021
unverified rating
Only inexperienced young doctors from abroad, consequently you are treated unprofessionally. The quality has strongly decreased in the last 20 years, you feel like being a number in a German University hospital. Strange doctors.
transl. from german, inpat. treatment in Nov. 2019, date of rating: 18.02.2020
unverified rating
inpat. treatment in Jul. 2022, date of rating: 12.07.2022
3.6
