We review submitted patient reviews for compliance with our guidelines. The criteria are authenticity, appropriateness and compliance with our privacy policy. Assessments with the label «verified rating» have been confirmed by the patient with a mobile number. This gives you greater trustworthiness.
We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
unverified rating
was in an emergency room and was consoled for 2 hours. The doctor was not focused on me as a patient but on her phone. Mrs. Schmid came and went every time the phone rang, even though she was listening to my heart
transl. from german, inpat. treatment in Jul. 2020, date of rating: 31.07.2020
