We review submitted patient reviews for compliance with our guidelines. The criteria are authenticity, appropriateness and compliance with our privacy policy. Assessments with the label «verified rating» have been confirmed by the patient with a mobile number. This gives you greater trustworthiness.
We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
Very competent staff; kind and courteous; family atmosphere
About the surgery:
Removal of a benign tumor (surgeon: Dr. Michael Köhli)
transl. from german, inpat. treatment in Aug. 2023, date of rating: 04.09.2023
verified rating
Been twice there as an emergency between Christmas and New Year. Received best medical care. Very friendly and competent professionals.
transl. from german, inpat. treatment in Dec. 2022, date of rating: 10.01.2023
verified rating
Bright rooms, fine food. The nursing care however leaves a lot to be desired. Help is offered hesitantly or even refused, for sometimes unacceptable reasons. Polite and accommodating manners were rare among caregivers. Stagnant flow of information between doctor and patient
transl. from german, inpat. treatment in Jan. 2021, date of rating: 29.01.2021
unverified rating
Upper abdominal hernia surgery
About the surgery:
Very unfortunate outcome. (surgeon: Dr. Philipe Glauser)
transl. from german, inpat. treatment in Mar. 2023, date of rating: 13.11.2023
unverified rating
Was treated as an outpatient in the hospital for three days. But did not get the exact result of the exams. The case was closed, although values were still missing. Referred to the family doctor, who was not present. Repeated phone calls because of the incomplete report. No Answer.
transl. from german, date of rating: 25.08.2023
unverified rating
inpat. treatment in Apr. 2023, date of rating: 05.05.2023
unverified rating
Emergency treatment. Didn't feel that I was being taken seriously, despite the pain, and I was sent back home without a diagnosis. Incredible this happens in Switzerland with such high health insurance premiums.
transl. from german, date of rating: 10.11.2021
unverified rating
Very rude and aggressive personnel, unbelievable to experience this in Switzerland!
inpat. treatment in Dec. 2020, date of rating: 18.12.2020
unverified rating
inpat. treatment in Mar. 2023, date of rating: 12.06.2023
3.2
