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We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
The staff is competent, friendly and committed. Unfortunately, the entire hospital is regulated to death. I had an accident with several injuries, the main injury was well cared for, but no one was responsible for the "minor" injuries, it almost cost me a big toe!
About the surgery:
Back surgery. Everything went well, follow-up care would have been desirable.
transl. from german, inpat. treatment in Feb. 2025, date of rating: 04.03.2025
verified rating
The internal medicine department in this hospital should be closed. Neither doctors nor nursing staff have time for the patients. The medical history is never read, they just muddle along. No useful diagnosis. The head doctor acts as a social worker, not a doctor.
transl. from german, inpat. treatment in Oct. 2024, date of rating: 27.11.2024
verified rating
Incompetent employees
About the surgery:
I was transferred to Basel
transl. from german, date of rating: 14.08.2024
verified rating
(surgeon: Dr. Christoph Schwaller)
inpat. treatment in May. 2022, date of rating: 12.03.2024
verified rating
Emergency swollen feet, legs, stomach, with shortness of breath, everything I got was stomach protectors, if I hadn't changed hospital after 2 weeks, I wouldn't be alive now
transl. from german, date of rating: 30.06.2023
verified rating
In the ER, nobody was interested in my complaints. Although I could hardly walk and could hardly sleep for 2 weeks due to the constant pain.
In the end I received an absolute joke diagnosis. My mother, who accompanied me, no longer understood the world, why nobody helps you in an emergency.
transl. from german, inpat. treatment in Feb. 2023, date of rating: 24.02.2023
verified rating
I gave birth to my child in the KSO on May 27th, 21st, and although I went into labor at midnight and the birth was not that uncomplicated, I am very satisfied with the care. The midwives were all very professional and friendly, responded quickly to every request
transl. from german, inpat. treatment in May. 2021, date of rating: 25.06.2021
verified rating
The reception of patients is very friendly. The relatives were not informed, although doctors have promised. Family members are left to deal with their concerns, and this is also harmful (psychologically). No information for days, not good.
transl. from german, inpat. treatment in Apr. 2020, date of rating: 06.04.2020
unverified rating
Pneumonia was downplayed, although a history of pulmonary rupture was present. The patient was sent out of the emergency room after 10 minutes with the words: He should wait until it gets worse and was discharged without medication.
transl. from german, inpat. treatment in Jul. 2022, date of rating: 23.07.2023
unverified rating
was not taken seriously, put off, smiled at and labeled as trifles! Had pseudotumor Celebri, permanent damage in the field of vision because brain fluid was not pumped out in time. Will never go on this emergency again! Should not happen
transl. from german, inpat. treatment in Jun. 2022, date of rating: 22.05.2023
unverified rating
Had to go to an emergency with my daughter and wasn't even allowed to accompany her to the examination. Do they have to prevent witnesses?
transl. from german, date of rating: 21.01.2023
unverified rating
date of rating: 21.12.2021
unverified rating
Overreaching senior physician in palliative care, nurses completely overloaded and cannot even provide the minimum, targeted requests for help with the patient are dismissed with "I have no time", sedating therapies are simply carried out without patient consent, very poor communication
transl. from german, inpat. treatment in Mar. 2021, date of rating: 23.07.2021
