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We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
Competent neuroradiologists with extensive experience in AV fistulas.
About the surgery:
Endovascular embolization of a complex AV fistula (2 operations). Very good result, risk of bleeding was eliminated and I am free of pulsating noise in my ear. (surgeon: Dr. Jan Gralla)
transl. from german, inpat. treatment in Nov. 2023, date of rating: 22.04.2024
verified rating
Very good and nice staff.
Lean management leads to a real mess. It starts with the staff clothing and ends with the room supplies. It's actually a shame because the staff is very committed, but there is a lack of coordination. As a patient you feel transparent and alone (surgeon: Ms. Dr. Dr.Lechleitner)
transl. from german, inpat. treatment in Mar. 2024, date of rating: 18.03.2024
verified rating
If you suspect vaccination damage (C-19) and say so, you cannot expect “real” treatment at the Inselspital.
On the contrary, there are 1000 excuses for everything. Waiting periods of up to 4 months.
transl. from german, inpat. treatment in Oct. 2023, date of rating: 22.11.2023
verified rating
Very experienced, competent with precise explanations and results
About the surgery:
Nose surgery, result perfect (surgeon: Dr. Urs Borner)
transl. from german, inpat. treatment in Sep. 2023, date of rating: 07.10.2023
verified rating
My wife was being treated there and when she was discharged she was still dependent on antibiotic infusions... ordering these antibiotics takes about 8 days, but she was only given 2 doses... how is that supposed to work?
transl. from german, inpat. treatment in May. 2023, date of rating: 21.05.2023
verified rating
the 3 days I spent there from Jan 8th to 10th 0115 were the worst of my whole life! The diva in my room controlled all the staff so that I had to fight for my breast care during my radiation. It can't get any worse
About the surgery:
Sticks in my chest to irradiate from the inside
transl. from german, inpat. treatment in Jun. 2022, date of rating: 11.06.2022
verified rating
Appointment in the morning at 8:00 a.m
It's already 11:00 am and we're still waiting. Locked in the room without anything to drink.
Very unfriendly staff! super bad mood!
Emergency room is dirty! Covered in breadcrumbs and a diaper pad!
transl. from german, inpat. treatment in Mar. 2022, date of rating: 09.03.2022
verified rating
Understaffed. Child had to wait 10 minutes for the nurse to go to the toilet and pooped in bed. Mother and child were left alone in the toilet despite bleeding and diarrhea. Way to bed alone dripping blood and holding IV unaided. Gas after foreskin too hard.
transl. from german, inpat. treatment in Oct. 2021, date of rating: 14.10.2021
verified rating
Very competent doctors and medical staff, and very attentive. A human side never seen elsewhere. Thanks again.
inpat. treatment in Jul. 2021, date of rating: 30.07.2021
verified rating
From the emergency room to discharge, I was treated very lovingly, competently and calmly. In the old building of the eye clinic I was looked after very nicely by everyone and really by all nurses and other staff. I wish everyone a lot of joy in their valuable job!
About the surgery:
Emergency admission to Dr. Mooz very speedy and yet amiable, retinal detachment, preliminary talk with Professor Zinkernagel and Dr. Jaggi very reassuring, competent, 2 nights inpatient, everything was good, no waiting times for the follow-up treatment from Professor Zinkernagel, very courteous and pleasa (surgeon: Dr. martin zinkernagel)
transl. from german, inpat. treatment in Feb. 2021, date of rating: 26.03.2021
verified rating
Unnecessary long waiting times for medical examinations, or physicians are otherwise engaged and do not show up at all. Too many drugs after surgery, some of which are even unnecessary. Unfortunately you have to go back there again as you dont have the choice
About the surgery:
Aneurysma-surgery
transl. from german, inpat. treatment in Nov. 2018, date of rating: 24.05.2020
verified rating
Very compassionate and warm-hearted doctor. Was always there when I had Worries, Fears and questions.
About the surgery:
Pancreas (Whipple surgery) (surgeon: Dr. Mathias Worni)
transl. from german, date of rating: 17.06.2019
verified rating
I was waiting twice for more than 2 hours without being informed or treated. Unfortunately I had to leave and go to another doctor
transl. from german, date of rating: 16.06.2017
verified rating
Nurses unprofessional and unorganized. Food poor. Would only go back because of my treating physician.
About the surgery:
Breast cancer, breast-sparing surgery. Competent surgical team and very good support in the recovery room (surgeon: Ms. Dr. Krol)
transl. from german, inpat. treatment in Apr. 2017, date of rating: 01.05.2017
verified rating
inpat. treatment in Jan. 2017, date of rating: 07.04.2017
verified rating
I was treated in a competent, reliable and caring way
transl. from german, inpat. treatment in May. 2014, date of rating: 22.09.2016
verified rating
Very knowledgeable and friendly
About the surgery:
Total removal of the esophagus, rapid recovery (surgeon: Dr. Christian Seiler)
transl. from german, inpat. treatment in Jun. 2016, date of rating: 02.07.2016
unverified rating
Meiner Mutter wurde nicht geholfen.
Meine Mutter lag im Koma und wurde zur Chemotherapie in eine andere Abteilung gebracht! Das ist eine grausame Behandlung des Patienten!
Als sie ins Koma fiel, sahen sie einfach nur zu, wie sie starb. Reanimation kam nicht zum Einsatz!Inkompetentes Personal auf Etage O
date of rating: 16.04.2024
unverified rating
Poorly organized and bad customer service! Even though my elderly dad had a scheduled appointment, he waited 3 hours for his consultation with the doctor! That’s insane! Same with mom, she waited 90 min in the waiting room to be seen during her pre-scheduled appointment! NOT patient friendly!!!!!!!!!!!!!!
inpat. treatment in Sep. 2023, date of rating: 05.10.2023
unverified rating
date of rating: 21.07.2023
unverified rating
Interdisciplinary cooperation does not work at all. Stationary in neurology, rheumatologist was supposed to come, but refused the consultation. Left the hospital after 10 days with 5 outpatient appointments (examinations) which were previously planned as an inpatient.
transl. from german, inpat. treatment in Apr. 2022, date of rating: 11.06.2023
unverified rating
I came here because of a bad eye. After 4 hours in the waiting area, I was told that my inflammation levels were not increased. After another hour I am now supposed to wait to get something for the infection, although there is no sign of inflammation detectable in the blood. doctor very unsympathetic
transl. from german, inpat. treatment in Mar. 2022, date of rating: 12.03.2022
unverified rating
Very committed and lovable treatment of the child.
transl. from german, inpat. treatment in Nov. 2021, date of rating: 11.11.2021
unverified rating
very good and nice nursing staff! was very well informed and advised by prof.villiger, dr.kuchen and dr.eracleus!
food has to get better
transl. from german, inpat. treatment in May. 2018, date of rating: 10.05.2018
unverified rating
inpat. treatment in Mar. 2018, date of rating: 11.04.2018
unverified rating
Had top doctors and top care after my heart attack.
About the surgery:
2 stents inserted.
transl. from german, inpat. treatment in Feb. 2013, date of rating: 07.04.2017
unverified rating
Poor logistics. Almost zero information. Unfortunately, no doctor has time
About the surgery:
Lung Surgery (surgeon: Dr. Zender)
transl. from german, inpat. treatment in Dec. 2016, date of rating: 24.03.2017
unverified rating
Appendix surgery, emergency admission
About the surgery:
Appendix surgery, surgery went okay, but staff and food could have been better (surgeon: Dr. Bernd Meier)
transl. from german, inpat. treatment in Mar. 2017, date of rating: 19.03.2017
unverified rating
Great surgeon. Lousy care with constantly changing staff. Lousy food.
About the surgery:
Cancer lung surgery (surgeon: Dr. Prof. Schmid)
transl. from german, inpat. treatment in Jun. 2016, date of rating: 19.06.2016
unverified rating
The staff often not even speaks the language, and those who do speak German are rude and arrogant.
transl. from german, inpat. treatment in Aug. 2015, date of rating: 07.01.2016
verified rating
inpat. treatment in Jan. 2019, date of rating: 27.12.2019
verified rating
inpat. treatment in Aug. 2015, date of rating: 18.11.2015
verified rating
inpat. treatment in Oct. 2015, date of rating: 18.11.2015
unverified rating
inpat. treatment in Aug. 2015, date of rating: 18.11.2015
unverified rating
inpat. treatment in Jun. 2015, date of rating: 06.11.2015
unverified rating
inpat. treatment in Mar. 2015, date of rating: 08.10.2015
The master data for this hospital was last updated on March 31, 2024. You can find the period of origin of the quality data in the respective documentation on our portal.
4.2
3.9
