We review submitted patient reviews for compliance with our guidelines. The criteria are authenticity, appropriateness and compliance with our privacy policy. Assessments with the label «verified rating» have been confirmed by the patient with a mobile number. This gives you greater trustworthiness.
We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
The doctor didn't notice that my mother had a fracture in her foot and prescribed support stockings for her. My mother was in severe pain and was almost unable to walk until further tests were carried out. Poor communication, contradictory statements from doctors. You have to defend yourself.
transl. from german, inpat. treatment in Jan. 2024, date of rating: 16.02.2024
verified rating
The treatment by the assistant doctor and the discussion with the doctor was great, but we used the toilets behind the restaurant, the ladies' doors were completely dirty and the men's were even smeared with blood (my husband's statement) really disgusting, it doesn't have to be new but clean .
transl. from german, inpat. treatment in Dec. 2023, date of rating: 29.12.2023
verified rating
The KSA saved my life.
-2018 Lung cancer stage 4 with metastases in the adrenal glands. Immunotherapy, chemo. Removal of a lobe of the lung and the adrenal glands. Be cancer free for 5 years. In other clinics they would have given up on me and not operated on me anymore. The nursing staff is also great.
About the surgery:
- Lobectomy of a lung lobe by PD Dr. med. Franco Gambazzi. After 5 days I was home. Nice scar. 1.5 months later I was back in the office.
-Minimal invasive removal of the adrenal glands by PD Dr. med. Christian Andreas Nebiker. After 2 weeks I was back in the office. (surgeon: Dr. Franco Gambazzi)
transl. from german, date of rating: 23.09.2023
verified rating
I was released from the emergency on the grounds that "another canton is responsible" I had a pseudo tumor celebri and permanent damage to my visual field because the cerebrospinal fluid (due to increased intracranial pressure) was drained too late. I was dismissed as a migraine, despite the known risk
transl. from german, inpat. treatment in Jun. 2022, date of rating: 27.03.2023
verified rating
as long as it's not the ER, ok. but never go to the ER again. Nursing staff great - doctor massively questionable (professional competence and social competence) unfortunately you can't describe your disappointment, you don't want to be heard
transl. from german, date of rating: 02.09.2022
verified rating
You wait for hours even though you have an appointment. The doctors and the staff can hardly speak German, you can't understand them at all
About the surgery:
Caesarean section, I felt the procedure even though I told them to give me more painkillers
transl. from german, inpat. treatment in Jan. 2022, date of rating: 08.04.2022
verified rating
Nurses very friendly and helpful.
Doctors the opposite. Bad communication between patients and doctors
transl. from german, inpat. treatment in Dec. 2021, date of rating: 03.01.2022
verified rating
Disaster. Emergency for biceps rupture on July 26th, 2021. First a blood test and then an X-ray .. Makes sense !!!!!
MRI only possible on August 23, 2021 and a doctor's consultation on August 25, 2021 !!!! Means at least 1 month with biceps rupture ...
transl. from german, date of rating: 06.08.2021
verified rating
No communication between doctors and patients and other departments, one is asked the same question over and over again, noticeable disinterest in their work, especially from the female staff, operation, accommodation and outcome completely unsatisfactory, complications after the operation
About the surgery:
endonasal biopsy, without result, inflammation of the wound after surgery
transl. from german, inpat. treatment in Feb. 2021, date of rating: 10.06.2021
verified rating
If you want to get or stay healthy, you should definitely avoid this "hospital". Unless one appreciates dealing with extremely poor communication and people who are brimming with incompetence.
A 2 week nightmare
transl. from german, inpat. treatment in Jun. 2021, date of rating: 08.06.2021
verified rating
You are not taken seriously and they promise you have to wait 45 minutes for the blood sample. However, I had to wait over 5 hours.
transl. from german, inpat. treatment in Mar. 2021, date of rating: 19.03.2021
verified rating
I had to go to cardiology for a cardiac exam. The contact with and examination by the doctor was very straightforward and went quickly. After that, I received enough feedback and information about the results. Fortunately, another procedure was not necessary.
transl. from german, date of rating: 24.01.2019
verified rating
Very good
About the surgery:
Kidney stones (surgeon: Dr. Prof st. Wyler)
transl. from german, inpat. treatment in Mar. 2017, date of rating: 12.01.2019
verified rating
Emergency is a disaster ... 2.5 hrs wait only to measure temperature
transl. from german, inpat. treatment in Jul. 2018, date of rating: 17.07.2018
verified rating
I was very pleased and felt good. The staff was friendly and professional
transl. from german, inpat. treatment in Apr. 2016, date of rating: 06.04.2017
verified rating
(surgeon: Dr. André Vuilliomenet)
inpat. treatment in May. 2014, date of rating: 23.08.2016
unverified rating
date of rating: 28.05.2023
unverified rating
Nursing care top, organization Disastrous, anything but patient-friendly
transl. from german, inpat. treatment in Aug. 2022, date of rating: 17.08.2022
unverified rating
They don't know what they're doing, lots of idle time, and categorize the patients
transl. from german, inpat. treatment in May. 2022, date of rating: 13.05.2022
unverified rating
About the surgery:
atheroma
transl. from german, inpat. treatment in Apr. 2022, date of rating: 02.05.2022
unverified rating
Staff very unfriendly, spread senseless panic, not recommended!
transl. from german, inpat. treatment in Aug. 2021, date of rating: 05.12.2021
unverified rating
Was there for 4 days till I stepped out, no doctor, no nurse, nobody cared whether I was gone or not.
transl. from german, inpat. treatment in Mar. 2021, date of rating: 31.03.2021
unverified rating
Very poor care in radiology. Although a private patient, the responsible senior physician K. did not think it necessary to communicate the diagnosis. The patient has to organize himself.
transl. from german, inpat. treatment in Oct. 2020, date of rating: 10.01.2021
unverified rating
Very friendly and competent nursing staff. The nurses on the ward (Haus 4) have really made an effort and are the only bright spot of the hospital. The administration (with the exception of the Social service) is quite different: here the right hand does not know what the left does. Never again!
transl. from german, inpat. treatment in Dec. 2019, date of rating: 06.01.2020
unverified rating
Reception was friendly however we had to wait for more than 5 hours with a 4 week old baby. Then a nurse came speaking broken German having no idea how to use the Monitor and how to take a blood sample, very unhygienic, too. It is very disappointing that there is such bad service!
transl. from german, date of rating: 01.04.2019
unverified rating
date of rating: 23.01.2019
unverified rating
Very good information and care
About the surgery:
1. hernia of lumbar spine 3-4
2. spinal canal skin rupture
3. stiffening of lumbar spine 3-4
Very good care (surgeon: Ms. Dr. Martin Chriestophe Jäger Kelly)
transl. from german, inpat. treatment in Dec. 2017, date of rating: 14.01.2018
unverified rating
Good treatment taken seriously and good follow-up care
About the surgery:
Jaw surgery / removal of abscess
transl. from german, inpat. treatment in Jun. 2016, date of rating: 03.05.2017
unverified rating
Postoperative infection.
About the surgery:
Hernia surgery
transl. from german, inpat. treatment in Aug. 2016, date of rating: 29.12.2016
unverified rating
Competent hospital.
transl. from german, inpat. treatment in Nov. 2016, date of rating: 11.12.2016
unverified rating
Nice staff and always friendly, even when there is heavy workload .... Here you will be checked thoroughly before being discharged, only if all values are fine you can leave the hospital.
transl. from german, inpat. treatment in Apr. 2016, date of rating: 10.06.2016
unverified rating
Outdated accommodations and beds, high-tech style, but almost only junior doctors without much life experience. Few points of contact with competent specialists.
transl. from german, inpat. treatment in Jun. 2015, date of rating: 10.11.2015
unverified rating
inpat. treatment in Jan. 2024, date of rating: 18.03.2024
unverified rating
inpat. treatment in Oct. 2021, date of rating: 21.10.2021
unverified rating
inpat. treatment in Sep. 2019, date of rating: 02.04.2021
unverified rating
date of rating: 13.03.2018
unverified rating
inpat. treatment in Jul. 2015, date of rating: 20.11.2015
unverified rating
inpat. treatment in Jan. 2015, date of rating: 12.10.2015
The master data for this hospital was last updated on March 31, 2024. You can find the period of origin of the quality data in the respective documentation on our portal.
4.5
3.9
