ZURZACH Care Rehaklinik Sonnmatt Luzern - rehab LU
Pros
Total score from all 2 outcome-quality-indicators  
starstarstarstarstar  2.5
starstarstarstarstar  4.5
starstarstarstarstar  0.6
n=28 

starstarstarstarstar  1.8
748
starstarstarstarstar  1.6
0,1 
starstarstarstarstar  1.6
0,7 


Profile of the clinic 

  • Type: Rehab
  • Rate of patients with supplementary insurance: 44%

About the clinic


Have you or your family member recently been treated here? (inpatient treatment)

Please share your your experiences »


Ratings from patients / visitors about the RehaClinic Sonnmatt Luzern:

starstarstarstarstar
  1.1
7     /  1 

patient ratingsSource: Hospital Comparison Switzerland 0 0 patient ratings “very good” 0 0 patient ratings “good” 0 0 patient ratings “average” 1 1 patient ratings “unsatisfactory” 6 6 patient ratings “poor”

important information:
We review submitted patient reviews for compliance with our guidelines. The criteria are authenticity, appropriateness and compliance with our privacy policy. Assessments with the label «verified rating» have been confirmed by the patient with a mobile number. This gives you greater trustworthiness.

We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
 verified rating
starstarstarstarstar
Lots of but unqualified staff. Minimal, unspecific physiotherapeutic treatment. Medication errors. Food very good! 
transl. from german, inpat. treatment in Jan. 2021, date of rating: 01.02.2021

 unverified rating
starstarstarstarstar
Staff, doctors, food, location, physiotherapy above all top, thank you for everything. Rooms are catastrophic, something urgently needs to be changed, showing their age. Too small, no privacy, people with general and semi-private insurance in the same room, as a semi-private insured person there are no ad 
transl. from german, inpat. treatment in Apr. 2024, date of rating: 14.04.2024

 unverified rating
starstarstarstarstar
This clinic is unprofessional. Staff fight among themselves, abandoning patients and mixing up medications. Incredible things happen. 
transl. from german, date of rating: 24.03.2022

 unverified rating
starstarstarstarstar
very good food. Nursing staff is overwhelmed. First in the general ward, long waiting times, you are simply left sitting in the toilet for up to 45 minutes. Change to private 300.- daily. The same. upon complaint you are told you are not the only patient. Patients dissatisfied, never again, catastrophe 
transl. from german, inpat. treatment in May. 2021, date of rating: 09.08.2021

 unverified rating
starstarstarstarstar
The food was good, as was the view, but the care left a lot to be desired. Some let patients feel their frustration. You feel at their mercy and powerless. But there were also a couple of very nice carers whom I would like to praise 
transl. from german, inpat. treatment in Apr. 2021, date of rating: 03.05.2021

 unverified rating
starstarstarstarstar
Not wheelchair accessible and not suitable for people with crutches 
transl. from german, inpat. treatment in Mar. 2020, date of rating: 30.03.2020

 unverified rating
starstarstarstarstar
 
inpat. treatment in Dec. 2019, date of rating: 22.01.2020


The master data for this hospital was last updated on March 31, 2024. You can find the period of origin of the quality data in the respective documentation on our portal.