About the indicator «Mortality rate»
Relative proportion of deaths in hospital for a specific intervention or disease per hospital.
The hospitals sometimes treat groups of patients with different case severity. Therefore, the FOPH determines a rate of expected deaths per hospital and procedure. For the quality comparison, we use the ratio between the expected and the actually observed deaths (per intervention and per hospital). This is called risk adjustment. For this reason, it can occasionally happen that a hospital performs better in the ranking even though it has a slightly higher percentage of deaths.
Please note that we use the FOPH data per hospital site in order to achieve the most precise statements possible.
Ratings from patients about this topic:
The rhinoplasty was carried out in an older hospital where unfortunately the hygiene regulations were not sufficiently taken into account. In addition, coronavirus measures did not appear to be taken seriously, which further increased concerns about safety. (surgeon: Ms. Dr. Martina Schneider)
transl. from german, inpatient treatment in May.2021, date of rating: 27.10.2023
Unfortunately only a business for which financial success is more important than well-being and the success of the treatment. Treating doctor does not make a competent impression.
There are no Covid tests, distances between patients, etc. here. So probably no Covid either.
transl. from german, inpatient treatment in Jan.2022, date of rating: 17.01.2022
Got a new hip joint, am completely satisfied with everything! The whole hospital stay was very pleasant and the entire staff - despite Corona - was always very attentive and friendly. About the surgery:
Artificial hip joint received because of arthrosis, I have a history of congenital hip dysplasia that was operated on as a child. I was able to leave the hospital after 3 days. Hassle free healing. Mr. Kleppi is a great and very personable doctor, always had time for questions and explained everything (surgeon: Dr. Tilmann Kleppi)
transl. from german, inpatient treatment in Oct.2021, date of rating: 12.01.2022
Entered and got infected with Corona! No wonder, given the bad measures. Patients crouched on each other and there were no controls or testing options. Had to really energetically ask for a test. After I was positive I was left alone in the room and was not taken care of.
transl. from german, inpatient treatment in Nov.2021, date of rating: 04.12.2021
I went to the emergency room with a cold because I couldn't find a family doctor for two days to take me in. Now I was put in a waiting tent outside at 9 ° C with alleged corona symptoms. I only need a doctor's certificate and now sit outside and freeze ... hello cystitis
transl. from german, inpatient treatment in Oct.2021, date of rating: 12.10.2021
A lively, loving house. Highly competent medical care by Dr. Michele Genoni. Sporty therapists. Generous single rooms. Star cuisine.
Familial strategy. Sensitive but consistent protective measures against Covid. A house to recommend.
transl. from german, inpatient treatment in May.2021, date of rating: 07.10.2021
Going to the emergency after registering with my family doctor because of severe left-sided pain. Isolated despite complete vaccination (months before entry) and negative Covid-19 PCR test (hours before entry). After 4 hours I was given the same results as written in the assignment report
transl. from german, inpatient treatment in Oct.2021, date of rating: 05.10.2021
If you ask why the result is delivered earlier in other hospitals (covidtest), you get the answer: then you just have to go to another hospital! You do that too! (Operator). Lots of sayings on the walls but nothing behind them. Customer friendliness à la usz
transl. from german, inpatient treatment in Mar.2018, date of rating: 30.06.2021
Covid-19 protection concept poorly implemented. Management cannot deal with criticism.
transl. from german, inpatient treatment in Nov.2020, date of rating: 17.12.2020
Hotel business and care inadequate, as too few staff. Rigorous Covid regulations for single rooms, however during nightshift they handle the regulations loosely. The private rooms are small, unadorned and loveless.
transl. from german, date of rating: 27.11.2020
The rehab Dussnang has completely failed during the corona crisis, unfortunately. it is understandable they send employees to short-time working, however patients should not feel this. Therapies were put on a minimum, breakfast with cold, damp bread and elderly were left completely alone
transl. from german, inpatient treatment in May.2020, date of rating: 03.06.2020
Unfortunately, the rehab was bad for me. The required therapy could not be offered due to poor planning. Negligent handling of Covid. Very bad communication. Haven't received a report to date.
transl. from german, inpatient treatment in Nov.2023, date of rating: 26.01.2024
Competence center for Long Covid
transl. from german, date of rating: 13.11.2021
Sleep center never again. Incompetent employees, doctors, assistants and operator. Waiting time for appointments is 30 minutes plus, both before and during the Covid situation. Problems are pushed back and forth from doctor to assistant and vice versa
transl. from german, date of rating: 04.08.2021
For a corona test I had to wait for hours in the cold, with fever and aching limbs, because poor Hirslanden Clinic only provided a container WITHOUT any heating and did not prioritize the patients with complaints for the test but first those without .
transl. from german, date of rating: 23.01.2021
My rating only relates to the ED. Everything was ok on the ward. I was admitted as a corona patient with moderate severity. The staff was rude and claiming things that were absolutely wrong and were making fun of me.
transl. from german, inpatient treatment in Dec.2020, date of rating: 11.01.2021
Staff very, very unfriendly except for the doctors, they behave normally and do what they have to. The nursing staff does not do what they have to but behave like police officers and ask private questions.
Corona test doesn't work the first time either, you have to show up several times.
transl. from german, inpatient treatment in Sep.2020, date of rating: 27.10.2020
I came to the ER for a corona test on Saturday. Admission procedure, waiting room, temperature and another measurement by a nurse, then by the way I was told they dont do corona tests! I get a visit card of a other institution where I am able to present on Monday.
transl. from german, date of rating: 25.07.2020
Fever measure. Sheet with measures, and a 5 min consultation costs 369fr plus Covid test -19 204fr . Test I understand, but 10 min in and out without treatment 369fr. Better to die.
transl. from german, inpatient treatment in Mar.2020, date of rating: 30.04.2020