We review submitted patient reviews for compliance with our guidelines. The criteria are authenticity, appropriateness and compliance with our privacy policy. Assessments with the label «verified rating» have been confirmed by the patient with a mobile number. This gives you greater trustworthiness.
We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
Very good explanation. Professional intervention. I was looked after kindly and attentively. Thank you. RP
transl. from german, inpat. treatment in Nov. 2023, date of rating: 06.11.2023
unverified rating
Although my wife (first-class patient) was scheduled to be discharged for the following day at 9:00 a.m., she was suddenly informed the evening before, around 7:00 p.m. that she had to vacate the room for another patient. Before I could pick her up, they started cleaning the room.
transl. from german, inpat. treatment in Oct. 2022, date of rating: 15.11.2022