We review submitted patient reviews for compliance with our guidelines. The criteria are authenticity, appropriateness and compliance with our privacy policy. Assessments with the label «verified rating» have been confirmed by the patient with a mobile number. This gives you greater trustworthiness.
We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
In terms of organization, it was a real disaster! In addition to many small things, today was the best: my demented, frightened mother was discharged today, only one week after surgery (femoral neck fracture), without consultation, without informing her relatives, and was taken to the nursing home in a ta
transl. from german, inpat. treatment in Oct. 2024, date of rating: 30.10.2024
verified rating
My emergency was assessed, but help could not be provided due to the lack of a specialist.
Nevertheless, I received a bill for almost 200 francs.
Thank you for this experience, once and never again Seespital Horgen.
transl. from german, inpat. treatment in Jun. 2024, date of rating: 17.07.2024
verified rating
inpat. treatment in Apr. 2024, date of rating: 04.04.2024
verified rating
Our son was born in the Seespital. I felt like I was just a patient number to them. I was not taken into account and was not properly communicated with. I was given medication without my consent and was generally treated so badly that I now panic when I see doctors.
transl. from german, inpat. treatment in Apr. 2022, date of rating: 04.07.2023
verified rating
Surgeon with insufficient experience wanted to operate. Presented himself as the best surgeon at the Seespital. Oral education about possible effects completely ignored. Actual pre-op briefing not documented. Documentation of Patient information does not correspond to the facts, etc.
About the surgery:
Biceps with significant, painful consequential damage, much larger follow-up surgery required, permanent damage in the hand can no longer be corrected. Doctor and hospital hide behind the liability insurance (surgeon: Dr. Robert Graf)
transl. from german, inpat. treatment in Jan. 2020, date of rating: 08.02.2022
unverified rating
Always an imposition - 4 hours waiting time to have an X-ray of the hand done on a Saturday afternoon. There was only one emergency doctor on call, which means it can also take twice as long. (Outpatient; the inpatient treatment was almost always very bad too)
transl. from german, date of rating: 14.11.2024
unverified rating
I have had only the best experiences after a bad accident. The entire team, from the physiotherapists to the nurses and doctors, worked together perfectly, were caring, patient and friendly. I felt very well treated and can only say a big THANK YOU.
transl. from german, inpat. treatment in Oct. 2024, date of rating: 13.10.2024
unverified rating
Because of the system, I was denied pain therapy immediately after surgery. It wasn't until the third day that I was taken seriously.
About the surgery:
For people who follow the system, you are not a patient, just a customer.
Personally, the surgical care I received was great. The rest……well
transl. from german, inpat. treatment in Jul. 2023, date of rating: 15.11.2023
unverified rating
unfriendly staff! Talking loudly about other patients, not letting family members attend the emergency, and yelling at family members to leave
transl. from german, inpat. treatment in Aug. 2023, date of rating: 03.09.2023
unverified rating
Very satisfied, good service
transl. from german, date of rating: 06.07.2023
unverified rating
Was admitted as an emergency
transl. from german, inpat. treatment in Nov. 2021, date of rating: 17.12.2021
unverified rating
inpat. treatment in Feb. 2024, date of rating: 07.03.2024
