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We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
Actually 0 stars would be justified
transl. from german, date of rating: 12.10.2024
verified rating
My mother had a terrible experience in the radiology department with an MRI scan. She couldn't stand the noise of the machines and called for help repeatedly. She was ignored. After 40 minutes the scan was stopped as it was ineffective. My mother was a crying crumpled mess and the technician was unca
inpat. treatment in Sep. 2023, date of rating: 30.09.2023
verified rating
Was forgotten in the emergency room... the 4 days in hospital afterwards were good though.. very nice care.
transl. from german, inpat. treatment in Feb. 2022, date of rating: 24.04.2022
verified rating
Treating my mother with an artificial urine outlet. Relatived have never been informed on time about the interventions. It had to be asked again and again
About the surgery:
During the operation on the kidney for the outlet, we as relatives had the feeling that the apprentice would perform the surgery. it had to be repeated. as if my mother was a guinea pig for the doctors. Fortunately, she did not die during the interventions.
transl. from german, inpat. treatment in Oct. 2021, date of rating: 25.10.2021
unverified rating
Highly recommended, unique admission, nursing staff and doctors always friendly, no rush, kitchen 1A
About the surgery:
Colon surgery, went well (surgeon: Dr. Kovalcevic)
transl. from german, inpat. treatment in May. 2024, date of rating: 25.06.2024
unverified rating
This experience concerns only the polyclinic in Haus ARA: I was not taken seriously, my complaints were dismissed and after 5 minutes of consultation I was told "yes, we don't know how we can help you either, we're sorry, just go to your family doctor"
transl. from german, inpat. treatment in Apr. 2024, date of rating: 24.04.2024
unverified rating
About the surgery:
stent
transl. from german, date of rating: 23.10.2023
unverified rating
Wrong diagnosis and wrong treatment. Instead of taking me seriously as a patient, these hospital staff blindly follow the propaganda from the Menstrem. This has nothing to do with medical care. Never will go there again.