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We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
From the initial examination to the follow-up consultation, all the staff were very friendly, everyone explained things clearly, and the surgery (bucket-handle meniscus tear) was performed very competently. As a result, I am completely symptom-free again and can resume all my sports activities without res
About the surgery:
I had surgery for a bucket-handle tear of the meniscus. The blockage in my knee was extremely bothersome. After the half-hour operation, I was able to go home immediately (once the anesthesia wore off) and was completely pain-free. I was able to complete a 600 km bike tour without any problems two weeks a (surgeon: Dr. Jonas Liebe)
transl. from german, inpat. treatment in May. 2026, date of rating: 29.07.2026
verified rating
Actually 0 stars would be justified
transl. from german, date of rating: 12.10.2024
verified rating
My mother had a terrible experience in the radiology department with an MRI scan. She couldn't stand the noise of the machines and called for help repeatedly. She was ignored. After 40 minutes the scan was stopped as it was ineffective. My mother was a crying crumpled mess and the technician was unca
inpat. treatment in Sep. 2023, date of rating: 30.09.2023
verified rating
Was forgotten in the emergency room... the 4 days in hospital afterwards were good though.. very nice care.
transl. from german, inpat. treatment in Feb. 2022, date of rating: 24.04.2022
verified rating
Treating my mother with an artificial urine outlet. Relatived have never been informed on time about the interventions. It had to be asked again and again
About the surgery:
During the operation on the kidney for the outlet, we as relatives had the feeling that the apprentice would perform the surgery. it had to be repeated. as if my mother was a guinea pig for the doctors. Fortunately, she did not die during the interventions.
transl. from german, inpat. treatment in Oct. 2021, date of rating: 25.10.2021
unverified rating
I was having problems with the mobility of my knee. I was diagnosed with a bucket-handle tear of the meniscus and surgery was recommended. Everything went as well as one could wish. Friendliness, high level of expertise, clear explanations – I am very satisfied.
About the surgery:
Immediately after the surgery, I was able to put weight on my knee again and had no postoperative discomfort whatsoever. I only needed one painkiller afterwards, and then I was symptom- and pain-free. (surgeon: Dr. Jonas Liebe)
transl. from german, inpat. treatment in Jun. 2026, date of rating: 29.07.2026
unverified rating
Highly recommended, unique admission, nursing staff and doctors always friendly, no rush, kitchen 1A
About the surgery:
Colon surgery, went well (surgeon: Dr. Kovalcevic)
transl. from german, inpat. treatment in May. 2024, date of rating: 25.06.2024
unverified rating
This experience concerns only the polyclinic in Haus ARA: I was not taken seriously, my complaints were dismissed and after 5 minutes of consultation I was told "yes, we don't know how we can help you either, we're sorry, just go to your family doctor"
transl. from german, inpat. treatment in Apr. 2024, date of rating: 24.04.2024
unverified rating
About the surgery:
stent
transl. from german, date of rating: 23.10.2023
unverified rating
Wrong diagnosis and wrong treatment. Instead of taking me seriously as a patient, these hospital staff blindly follow the propaganda from the Menstrem. This has nothing to do with medical care. Never will go there again.
transl. from german, date of rating: 03.04.2023
verified rating
inpat. treatment in Feb. 2026, date of rating: 05.02.2026
4.5
