We review submitted patient reviews for compliance with our guidelines. The criteria are authenticity, appropriateness and compliance with our privacy policy. Assessments with the label «verified rating» have been confirmed by the patient with a mobile number. This gives you greater trustworthiness.
We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
In the ER I was treated competently, quickly and empathetically. And I am grateful for that.
The exact opposite situation was on the ward.
I was not taken seriously and ultimately ignored.
Anyone who needs help is better off at the KSB. I never want to go to Leuggern Hospital again.
transl. from german, inpat. treatment in May. 2024, date of rating: 17.05.2024
verified rating
I was not taken seriously from the start. They were friendly, I cannot deny that, only as a patient who had an accident I would like more respect. Am very disappointed
transl. from german, inpat. treatment in Nov. 2021, date of rating: 04.11.2021
verified rating
We arrived tonight early 22th of July 2021 with a displaced shoulder with a fracture. The doctors and staff reacted fast and amazingly good. Even though the pain was unbearable, they did their best. Less than 2 hours later, the shoulder is in its place and the pain is gone! God bless you all! Thank you!!!
About the surgery:
Even though it was a bloodless operation, the doctors did an EXCELLENT job and the anaesthesiologist THE SAME. He provided a general anaesthesia tor few minutes (to move the displaced shoulder back in its place) and the patient woken like she never slept.
Truly, tonight I witnessed science in its BEST!!
inpat. treatment in Jul. 2021, date of rating: 22.07.2021
verified rating
Good: very good treatment by the doctors, pleasant, friendly atmosphere, professional care by nursing staff. Excellent food.
Bad: iPad for TV / radio reception fiddly operation, poor quality, crashes, loose attachment for iPad to the dresser
About the surgery:
Tendons shoulder reattached (surgeon: Dr. James Bruderer)
transl. from german, inpat. treatment in Jun. 2021, date of rating: 14.07.2021
verified rating
Nursing staff overwhelmed, esp at night. Having complications after bladder cancer surgery, the catheter was blocked 4 times. After the third time, nobody was able to help me. Only after 4 hours a urologist came, resulting in an emergency op. More incidents followed. No more Leuggern Hospital.
About the surgery:
3x Op Tur B in 3 hospital stays. At the 3rd time the bladder was perforated. Urine dropped into the pelvic area. I was discharged like this. After 2 days emergency with acute renal insufficiency. After another 2 days, I asked to be transferred to the KSB. After 2 hours I had emergency surgery (surgeon: Dr. Johannes Springer)
transl. from german, inpat. treatment in Jun. 2019, date of rating: 11.03.2021
unverified rating
An emergency is actually not an emergency... the waiting time in the waiting room is over 1 hour!!! After that I come in an emergency room and no patients only 1! There I waited a long time again, but through the door you can see and hear the nursing staff laughing and chatting!
transl. from german, date of rating: 27.06.2023
unverified rating
date of rating: 28.10.2022
unverified rating
Nursing staff under pressure
About the surgery:
artificial hip joint (surgeon: Dr. Dr. Bruderer)
transl. from german, inpat. treatment in Oct. 2019, date of rating: 10.03.2021
The master data for this hospital was last updated on March 31, 2024. You can find the period of origin of the quality data in the respective documentation on our portal.