We review submitted patient reviews for compliance with our guidelines. The criteria are authenticity, appropriateness and compliance with our privacy policy. Assessments with the label «verified rating» have been confirmed by the patient with a mobile number. This gives you greater trustworthiness.
We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
I was in the emergency room on October 12, 2023. After being admitted, I was immediately taken to a treatment room where Ms. Jusufi treated me very competently and professionally. The doctor was also very accommodating. After a short time I was allowed to go home. Highly recommended.
transl. from german, date of rating: 13.10.2023
verified rating
Competent and friendly emergency staff, thank you!
transl. from german, inpat. treatment in Sep. 2023, date of rating: 09.09.2023
verified rating
Absolutely competent, effcient and friendly emergency room. A special mention of Mr. Vladimir. He is very understanding, courteous and gave us useful information. We are always very grateful to him and the whole team, as we regularly go to Asana for treatment.
transl. from german, inpat. treatment in Aug. 2023, date of rating: 20.08.2023
verified rating
Everything worked to my satisfaction. From the emergency to the discharge. Nice nurses and doctors. Can only recommend it
transl. from german, inpat. treatment in Jun. 2023, date of rating: 30.06.2023
verified rating
Many care errors in the surgical department, violation of patient dignity and data protection, repeated confusion of the illness situation when discussing the treatment procedure, lack of information about out of pocket costs in the context of transitional care
About the surgery:
very competent and patient-oriented treatment and care by the doctor (surgeon: Ms. Dr. Simone Cober)
transl. from german, inpat. treatment in Oct. 2021, date of rating: 22.11.2021
verified rating
My complaints and my pain were not taken seriously. Now for me a slipped disc on my neck with paralysis in my hand and fingers. On Wednesday June 30th I have to operate and have to see if the paralysis goes away again.
transl. from german, inpat. treatment in Jun. 2021, date of rating: 26.06.2021
verified rating
Wound specialist very insecure and always made me wait 5 minutes, and it took 60 minutes for a wound dressing, for which I need 10 minutes. Is it one of the goals of the clinic to get as much money as possible from the health insurance company ????
transl. from german, date of rating: 11.02.2021
verified rating
Too little staff. You notice the pressure to save money everywhere. This is also bad for the safety of the patients.
transl. from german, date of rating: 11.02.2020
unverified rating
emergency a disaster
transl. from german, date of rating: 15.11.2024
unverified rating
Unfriendly nursing staff...as well as the treating doctor.
transl. from german, inpat. treatment in Feb. 2024, date of rating: 25.03.2024
unverified rating
date of rating: 19.02.2024
unverified rating
Everyone in this hospital is overwhelmed. In our case, this circumstance cost a human life. An old patient needs some help eating/drinking when he's weak, but here they just took the food away!! The alarm button was unplugged for 72 hours! Catastrophe!
transl. from german, inpat. treatment in May. 2022, date of rating: 05.05.2023
unverified rating
inpat. treatment in Feb. 2023, date of rating: 08.04.2023
unverified rating
date of rating: 08.03.2023
unverified rating
Had to go to emergency with a knee injury. Incompetent in dealing with patients, rude.
Once and never again!
transl. from german, inpat. treatment in May. 2022, date of rating: 01.06.2022
unverified rating
Staff very, very unfriendly except for the doctors, they behave normally and do what they have to. The nursing staff does not do what they have to but behave like police officers and ask private questions.
Corona test doesn't work the first time either, you have to show up several times.
transl. from german, inpat. treatment in Sep. 2020, date of rating: 27.10.2020
The master data for this hospital was last updated on March 31, 2024. You can find the period of origin of the quality data in the respective documentation on our portal.
4.2
3.7
