We review submitted patient reviews for compliance with our guidelines. The criteria are authenticity, appropriateness and compliance with our privacy policy. Assessments with the label «verified rating» have been confirmed by the patient with a mobile number. This gives you greater trustworthiness.
We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
Amb.: Chaos, long waiting times. Hardly any preparation/time/concentration, no consistency/commitment, images not viewed/interpreted, questions not answered. Diagnostics inadequate. Operation incorrectly indicated.
Stat.: Bad mood, nursing staff moderately friendly/competent, physio rushed, social service
About the surgery:
Hip ASK: access to the joint was haphazard, cartilage damaged and not stitched, largest ligament severed, labrum removed, etc.
Consequences: after 3 months, massive coxarthrosis, after 6 months, femoral and acetabular bone collapse. Total instability, severe pain. Hip had to be replaced (surgeon: Dr. Hendrik Simon Brecht)
transl. from german, date of rating: 27.10.2024
verified rating
I was treated very well and friendly. The hospital seems very personal and, in contrast to other, larger hospitals, very family-like.
About the surgery:
Shoulder surgery. Clean operation, good stay and very good aftercare (surgeon: Dr. Andreas Müller)
transl. from german, inpat. treatment in Feb. 2022, date of rating: 09.10.2024
verified rating
Partly unfriendly staff, bad food, social worker was extremely incompetent. Absolutely not recommendable. The location for an orthopedic clinic is extremely unfavorable. A smaller bus is available at Äschenplatz. Very inconvenient for users with limited mobility.
transl. from german, inpat. treatment in Aug. 2021, date of rating: 16.09.2021
unverified rating
inpat. treatment in Mar. 2023, date of rating: 23.03.2023
unverified rating
Saturday I was in the ER, today is Wednesday and after more than 7 calls I have not received any results yet, (doctor on night shift is off and will back !!!). I still hurt ????
transl. from german, inpat. treatment in Apr. 2021, date of rating: 14.04.2021
unverified rating
The third cesarean section was performed in a disastrous way, scar had holes after removal of the bandage, strong adhesions and badly sewn. Nurses on the ward very unfriendly and stressed out. The doctor did not show up on the ward once
About the surgery:
Cesarean section - surgeon done no follow-up
transl. from german, inpat. treatment in Aug. 2019, date of rating: 01.03.2020
verified rating
date of rating: 04.07.2024
unverified rating
date of rating: 04.01.2022
The master data for this hospital was last updated on March 31, 2024. You can find the period of origin of the quality data in the respective documentation on our portal.