We review submitted patient reviews for compliance with our guidelines. The criteria are authenticity, appropriateness and compliance with our privacy policy. Assessments with the label «verified rating» have been confirmed by the patient with a mobile number. This gives you greater trustworthiness.
We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
(surgeon: Dr. Schnyder)
inpat. treatment in Apr. 2021, date of rating: 15.05.2024
verified rating
Emergency room, waited for 7 1/2 hours until I was finally able to go to the ward
transl. from german, inpat. treatment in Jun. 2022, date of rating: 04.08.2022
verified rating
I was treated very professionally from start to finish. Although the doctors said my shoulder mobility might be a little reduced after the surgery, I have regained full mobility. Shoulder feels great to this day. Never dislocated again. Thank you!
About the surgery:
Shoulder operation, shoulder lip was torn, which is why I often dislocated my shoulder. Arthroscopic surgery. went perfectly.
transl. from german, inpat. treatment in Apr. 2019, date of rating: 22.01.2022
verified rating
Once inpatient, once outpatient, both a nightmare.
transl. from german, inpat. treatment in May. 2019, date of rating: 16.07.2021
unverified rating
date of rating: 04.09.2024
unverified rating
The emergency room is a disaster
Very unfriendly and an endless wait.
After they had given me an infusion
nobody showed up for an hour.
There seems to be a huge shortage of staff.
The reason I was in the emergency room is a slipped disc
transl. from german, inpat. treatment in Jun. 2024, date of rating: 22.06.2024
unverified rating
Emergency children: One MPA ok, the other disrespectful & insensitive. I didn't feel at all in good hands with my child. Doctor very unfriendly & ZERO empathy. She went on until my child had to vomit, didn't help with the cleaning and wanted to continue with the screaming child
transl. from german, date of rating: 26.10.2023
unverified rating
They are profit-oriented, patients are secondary!
had to wait a long time in the emergency room.
transl. from german, inpat. treatment in Feb. 2023, date of rating: 23.05.2023
unverified rating
date of rating: 29.11.2022
unverified rating
As a patient, you don't feel in good hands and rather as a burden for the staff. There wasn't much going on in the emergency room (about 1/3 occupied), no emergencies by rescue service. More than 4 hours waiting and treatment time. One nurse was really rude and disrespectful. Hospital in bad conditions
transl. from german, inpat. treatment in Nov. 2022, date of rating: 12.11.2022
unverified rating
The medical team is certainly well positioned, but the entire nursing staff is completely overwhelmed, unfriendly and sometimes really disrespectful with very long waiting times. when you ring the emergency bell, you wait 40 minutes at night or 30 minutes on the brightest day for someone to come
transl. from german, inpat. treatment in Oct. 2022, date of rating: 13.10.2022
unverified rating
Very unfriendly emergency doctor who doubted my story (spider bite with sepsis) and mocked me several times, and several times replied "I don't care!" when I told her what happened
transl. from german, inpat. treatment in Oct. 2021, date of rating: 11.10.2021
verified rating
inpat. treatment in Oct. 2024, date of rating: 16.10.2024
unverified rating
date of rating: 28.12.2021
The master data for this hospital was last updated on March 31, 2024. You can find the period of origin of the quality data in the respective documentation on our portal.