Psychiatrische Universitätsklinik Zurich (PUK) - psychiatric hospital ZH
Cons
Significantly worse result in patient satisfaction psychiatry
Total score from all 5 outcome-quality-indicators  
starstarstarstarstar  1.2
starstarstarstarstar  2.2
n=115 
starstarstarstarstar  2.0
starstarstarstarstar  1.4
n=246 
starstarstarstarstar  1.1
starstarstarstarstar  0.3
n=106 

starstarstarstarstar  5.0
5'006
starstarstarstarstar  4.5
1,6 
starstarstarstarstar  3.5
0,5 
starstarstarstarstar  2.6
25.8%
starstarstarstarstar  1.7
2.4%


Profile of the clinic 

  • Type: Big psychiatric clinic
  • Emergency department: no
  • Rate of compulsory admissions: 26% mehr Informationen
  • Rate of patients with supplementary insurance: 2%

Have you or your family member recently been treated here? (inpatient treatment)

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Ratings from patients / visitors about the Psychiatrische Universitätsklinik Zürich:

starstarstarstarstar
  2.9
8     /  4 

patient ratingsSource: Hospital Comparison Switzerland 2 2 patient ratings “very good” 0 0 patient ratings “good” 0 0 patient ratings “average” 1 1 patient ratings “unsatisfactory” 5 5 patient ratings “poor”

important information:
We review submitted patient reviews for compliance with our guidelines. The criteria are authenticity, appropriateness and compliance with our privacy policy. Assessments with the label «verified rating» have been confirmed by the patient with a mobile number. This gives you greater trustworthiness.

We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
 verified rating
starstarstarstarstar
Unkind treatment, you are forced to take far too many psychotropic drugs and sedated; no matter how much you suffer from "side effects". Without relatives, everything is even worse. I was there at the end of October 2014. Mental illnesses make you unstable/manipulable, and that is shamelessly exploited th 
transl. from german, date of rating: 14.12.2024

 verified rating
starstarstarstarstar
PUK Lenggstrasse Station C1 (2021), followed by treatment at the Militärstrasse day clinic. Both were good (I was already at the PUK in 2015 after a bad experience at another clinic, also at the C1, and found it to be very good. That's why I asked to come back.) 2xTop 
transl. from german, inpat. treatment in Sep. 2021, date of rating: 29.06.2024

 verified rating
starstarstarstarstar
Extremely competent and experienced medical team and caring nursing/professional staff. Very well networked beyond the canton. Worth a stay for orientation and consolidation. Also via basic insurance without any additional costs 
transl. from german, inpat. treatment in Mar. 2022, date of rating: 02.04.2022

 verified rating
starstarstarstarstar
G1 staff unmotivated, impatient and unfriendly to visitors. Very bad cooperation with outpatient services 
transl. from german, inpat. treatment in Aug. 2020, date of rating: 15.09.2020

 unverified rating
starstarstarstarstar
Simply criminal! Forced medication despite judicial confirmation / refusal, violence! (brutally tied up in a video-monitored isolation room). Incorrect diagnosis / accounting fraud (ICD-10), refusal to visit (despite official visiting hours), refusal of med. assistance after brutal police operations etc. 
transl. from german, date of rating: 19.12.2020

 unverified rating
starstarstarstarstar
 
inpat. treatment in Sep. 2024, date of rating: 01.03.2025

 unverified rating
starstarstarstarstar
 
date of rating: 11.02.2025

 unverified rating
starstarstarstarstar
 
date of rating: 17.02.2022


The master data for this hospital was last updated on March 31, 2024. You can find the period of origin of the quality data in the respective documentation on our portal.