Universitätsspital Zurich (USZ) ZH
Pros
University hospital with a large number of patients
Lots of data on the quality of the results
Cons
Many poor values for the quality of results
Significantly worse result in patient satisfaction hospital
Significantly worse result in readmissions (relapses)
One significantly worse result with an intervention-specific measurement
3 highly significant worse results with intervention-specific measurements
Total score from all 22 outcome-quality-indicators  
starstarstarstarstar  0.2
starstarstarstarstar  4.4
starstarstarstarstar  4.0
n=52 
starstarstarstarstar  2.6
3.7%
starstarstarstarstar  1.9
2.2%
starstarstarstarstar  1.8
n=864 
starstarstarstarstar  1.7
5.8%
starstarstarstarstar  1.7
3.2%
starstarstarstarstar  1.4
starstarstarstarstar  0.8
23.5%
starstarstarstarstar  0.7
20.2%
starstarstarstarstar  0.7
6.6%
starstarstarstarstar  0.7
5.3%
starstarstarstarstar  0.7
4.3%
starstarstarstarstar  0.5
28.8%
starstarstarstarstar  0.4
6.1%
starstarstarstarstar  0.3
8%
starstarstarstarstar  0.1
4.3%
starstarstarstarstar  0.1
7.8%
starstarstarstarstar  0.1
5.8%
starstarstarstarstar  0.1
8.1%
starstarstarstarstar  0.1
49%
starstarstarstarstar  0.1
10.2%

starstarstarstarstar  5.0
89
starstarstarstarstar  5.0
127
starstarstarstarstar  5.0
145
starstarstarstarstar  5.0
815
starstarstarstarstar  5.0
380
starstarstarstarstar  5.0
43'022
starstarstarstarstar  5.0
191
starstarstarstarstar  5.0
2'094
starstarstarstarstar  5.0
445
starstarstarstarstar  5.0
236
starstarstarstarstar  5.0
464
starstarstarstarstar  5.0
1'045
starstarstarstarstar  5.0
294
starstarstarstarstar  5.0
658
starstarstarstarstar  5.0
85
starstarstarstarstar  5.0
758
starstarstarstarstar  5.0
2'342
starstarstarstarstar  5.0
269
starstarstarstarstar  5.0
277
starstarstarstarstar  5.0
28
starstarstarstarstar  5.0
717
starstarstarstarstar  5.0
620
starstarstarstarstar  5.0
70
starstarstarstarstar  5.0
175
starstarstarstarstar  5.0
235
starstarstarstarstar  5.0
23
starstarstarstarstar  5.0
326
starstarstarstarstar  4.9
190
starstarstarstarstar  4.9
219
starstarstarstarstar  4.9
2,1 
starstarstarstarstar  4.9
166
starstarstarstarstar  4.9
497
starstarstarstarstar  4.9
190
starstarstarstarstar  4.8
316
starstarstarstarstar  4.8
578
starstarstarstarstar  4.8
23
starstarstarstarstar  4.8
344
starstarstarstarstar  4.7
191
starstarstarstarstar  4.7
149
starstarstarstarstar  4.7
528
starstarstarstarstar  4.7
125
starstarstarstarstar  4.7
140
starstarstarstarstar  4.7
31
starstarstarstarstar  4.4
36
starstarstarstarstar  4.4
163
starstarstarstarstar  4.2
66
starstarstarstarstar  4.1
206
starstarstarstarstar  3.8
3,8 
starstarstarstarstar  3.7
39
starstarstarstarstar  0.1
5


Profile of the hospital 

  • Type: University hospital
  • Emergency department: yes
  • Intensive care unit: yes
  • Special infrastructure: MRI, CT, PET, CC, LB, Lito, Angio, Dia
  • No of operating rooms: 34
  • No of delivery-rooms: 5 / C-section rate: 47% 
  • Rate of patients with supplementary insurance: 18%

About the hospital

This hospital has also a psychiatric unit.


Have you or your family member recently been treated here? (inpatient treatment)

Please share your your experiences »


Ratings from patients / visitors about the Universitätsspital Zürich:

starstarstarstarstar
  2.3
33     /  17 

patient ratingsSource: Hospital Comparison Switzerland 13 13 patient ratings “very good” 1 1 patient ratings “good” 0 0 patient ratings “average” 3 3 patient ratings “unsatisfactory” 16 16 patient ratings “poor”

important information:
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We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
 verified rating
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Universitätsspital Zürich
inpat. treatment in Nov. 2024, date of rating: 22.11.2024

 verified rating
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Was here for a rabies vaccination, endless waiting times in the emergency room, 2 doctors looked at the wound and it took hours to determine whether the vaccination was necessary. A total of 5 hours waiting time for a vaccination 
transl. from german, inpat. treatment in Oct. 2024, date of rating: 07.10.2024

 verified rating
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My ex-husband was transferred to the University Hospital of Zurich (leukemia). I would like to thank the nursing staff and the doctors. They tried everything with all their heart and with a lot of knowledge to cure him. Unfortunately, his organs failed, and that is nobody's fault. Thank you very much! 
transl. from german, date of rating: 03.07.2024

 verified rating
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I was in the USZ for various illnesses. In particular, a prostate carcinoma was treated very well (radiotherapy), as were the associated severe tumor pains. Very competent doctors, and the inpatient area was also absolutely fine. 

About the surgery:
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Abdominal and inguinal hernias, everything went well.
transl. from german, inpat. treatment in Jun. 2022, date of rating: 18.05.2024

 verified rating
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The rhinoplasty was carried out in an older hospital where unfortunately the hygiene regulations were not sufficiently taken into account. In addition, coronavirus measures did not appear to be taken seriously, which further increased concerns about safety.  (surgeon: Ms. Dr. Martina Schneider)

Universitätsspital ZürichUniversitätsspital ZürichUniversitätsspital Zürich
transl. from german, inpat. treatment in May. 2021, date of rating: 27.10.2023

 verified rating
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About the surgery:
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Endometriosis OP, problem free, contact person always available
transl. from german, inpat. treatment in May. 2023, date of rating: 16.08.2023

 verified rating
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Instead of limiting an intervention and its preliminary clarifications to one appointment if possible and also acting cost-effectively, I experienced the opposite and stopped the treatment. I experienced the anesthetist as not very objective, complicated and not very trustworthy! 
transl. from german, inpat. treatment in Jul. 2023, date of rating: 03.07.2023

 verified rating
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Catastrophic! 3 wasted months I need to be sent to another location for an investigation now. 
transl. from german, inpat. treatment in Jun. 2023, date of rating: 23.06.2023

 verified rating
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never go to this hospital on Good Friday, especially NHO Department B North 2 It's like the Titanic 1 doctor AND about 30 patients, a cruel game for both parties. Like in a 4th world country. Totally unworthy of noble Zurich. Shame on you !!!!!!!!! HOSPITAL management, what should I say? 
transl. from german, inpat. treatment in Apr. 2022, date of rating: 15.04.2022

 verified rating
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Going to the emergency after registering with my family doctor because of severe left-sided pain. Isolated despite complete vaccination (months before entry) and negative Covid-19 PCR test (hours before entry). After 4 hours I was given the same results as written in the assignment report 
transl. from german, inpat. treatment in Oct. 2021, date of rating: 05.10.2021

 verified rating
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Very nice room. Feels good. Surgery went well. Competent doctor. Care not so good. Should have more interest in the patients. Care didn't look after me. Got no info. Had to leave before I got a good rest. A disgrace! 

About the surgery:
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Ear surgery went well. I am very satisfied with the result. Can hear better now. Was dizzy for 2 days after the operation, exhausted. The day after, a doctor came, only briefly. Couldn't answer yet. Care not so good. One more day would have been better, better recovery. (surgeon: Dr. Röösli)

Universitätsspital Zürich
transl. from german, inpat. treatment in Sep. 2021, date of rating: 21.09.2021

 verified rating
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If you ask why the result is delivered earlier in other hospitals (covidtest), you get the answer: then you just have to go to another hospital! You do that too! (Operator). Lots of sayings on the walls but nothing behind them. Customer friendliness à la usz 
transl. from german, inpat. treatment in Mar. 2018, date of rating: 30.06.2021

 verified rating
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Excellent medical staff (Dr Daniel Eberli) and nursing facilities; he has followed me for almost 10 years 

About the surgery:
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Excellent result in line with what was diagnosed and was promised; (surgeon: Dr. Daniel Eberli)
inpat. treatment in Jan. 2020, date of rating: 20.10.2020

 verified rating
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I was treated on Stroke Unit after a suspected TIA. I was impressed by the kindness and expertise of the staff. The exams went very quickly and they took me seriously. The team works in harmony and with joy and has a soothing touch of humor. 

Universitätsspital ZürichUniversitätsspital ZürichUniversitätsspital Zürich
transl. from german, inpat. treatment in Jun. 2020, date of rating: 05.06.2020

 verified rating
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Very experienced Team. Multi-disciplinary check-up and treatment. Competent care incl. specific physiotherapy. Moderate comfort for private patients 

About the surgery:
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Prostatectomy. Went without problems, advanced recovery after six weeks (surgeon: Dr. Daniel Max Schmid)
transl. from german, inpat. treatment in Jan. 2020, date of rating: 01.03.2020

 verified rating
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I came to USZ just because I wanted to do my operation with Prof. Holzmann. Overall attentive staff; good care. Full private insurance. 

About the surgery:
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I had deviated septum operation done with Prof. Holzmann. Operation went well and result is really good. (surgeon: Dr. David Holzmann)
inpat. treatment in Jul. 2017, date of rating: 16.01.2020

 unverified rating
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inpat. treatment in Jun. 2024, date of rating: 06.12.2024

 unverified rating
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The doctors are top notch and this hospital is top notch for difficult operations. Unfortunately, the aftercare provided by the staff is absolutely poor. Nothing, absolutely nothing, is coordinated, the left hand does not know what the other right hand is doing. After I was discharged, I had absolutely no 

About the surgery:
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lung
transl. from german, inpat. treatment in Aug. 2023, date of rating: 22.11.2024

 unverified rating
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Absolute top hospital 

About the surgery:
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lung volume reduction (surgeon: Dr. Caviezel)
transl. from german, inpat. treatment in May. 2023, date of rating: 09.05.2023

 unverified rating
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Internal Medicine WestF 26 Almost died on the Flix Bus. Shortness of breath Took to hospital by ambulance, incredibly great team of 8 doctors in the emergency room resuscitated at 3.30 a.m. Many thanks to H. Kreis Intensiv, Ms. Paul, Birchler and especially Ms. Kühnemann info.sc-quadrat@web.de Stie 

Universitätsspital ZürichUniversitätsspital ZürichUniversitätsspital Zürich
transl. from german, inpat. treatment in Jul. 2022, date of rating: 25.07.2022

 unverified rating
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Urology: No targeted examinations. Only job creation for arrogant assistant physicians. 
transl. from german, date of rating: 25.09.2021

 unverified rating
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August 20, 2021! As a driver of an emergency (taxi), I was refused to access emergency. Two securitas declared the emergency as inaccessible! It took me 15 minutes to get help! Therewhile my passenger squirms in pain. You wish you were in Kazakhstan! Very bad 
transl. from german, date of rating: 20.08.2021

 unverified rating
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I felt very well looked after and also feel that I was in good hands for the follow-up checks. 

About the surgery:
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I had a kidney transplant. Everything went very professionally. I was only in the hospital for 1 week because they also try very hard to get you back on your feet quickly. All very friendly
transl. from german, inpat. treatment in Aug. 2021, date of rating: 19.08.2021

 unverified rating
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Despite a certificate that I am not allowed to wear a mask, I was refused treatment without a mask while already lying on the bed. 

About the surgery:
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colonoscopy
transl. from german, date of rating: 12.01.2021

 unverified rating
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1. Medication not properly administered before the operation (OP had to be postponed for 2 hours). 2. Prescription received from other patients. 3. Medication was always forgotten, sometimes very young apprentices came into the room who knew nothing. Needle stabbed 3 times incorrectly. 4. a lot of food  

About the surgery:
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OP went well; I just had a fresh operation I think this was done well. Very experienced anesthesia team and intensive care also professionally experienced people
transl. from german, inpat. treatment in Nov. 2020, date of rating: 21.11.2020

 unverified rating
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Very bad was poorly informed or told the doctor would call but he never did, never again 
transl. from german, inpat. treatment in Mar. 2020, date of rating: 20.05.2020

 unverified rating
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Typical county hospital of the 1950's 
inpat. treatment in Apr. 2017, date of rating: 06.04.2020

 unverified rating
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Chaotic !! 
transl. from german, inpat. treatment in Dec. 2017, date of rating: 21.02.2020

 unverified rating
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Yesterday I was down really and in a lot of pain; and only after 4 hours I was free of pain. 4 hours is a long time! Why don't they first look after the patients that are most in pain??? Never in my life I'm going back there again!!! 
transl. from german, inpat. treatment in Feb. 2020, date of rating: 05.02.2020

 unverified rating
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Very good doctors and care 

About the surgery:
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Abdomen surgery. Very good surgery, quickly recovered mobility (surgeon: Dr. Anrey Taran)

Universitätsspital Zürich
transl. from german, inpat. treatment in Jan. 2020, date of rating: 26.01.2020

 verified rating
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inpat. treatment in Jan. 2023, date of rating: 06.03.2023

 unverified rating
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inpat. treatment in Dec. 2019, date of rating: 17.05.2022

 unverified rating
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inpat. treatment in May. 2020, date of rating: 04.05.2020


The master data for this hospital was last updated on July 18, 2024. You can find the period of origin of the quality data in the respective documentation on our portal.