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We do not offset patient ratings entered online with other quality indicators. The patient feedback therefore does not influence the scores or the ranking of the hospitals / clinics on our leaderboards. We present the feedback, which does not violate our guidelines, as we have received it. We kindly ask you to carefully consider to what extent these ratings are important for your choice of hospital.
verified rating
Semi-private with a broken bed that was only replaced after a complaint was made to the department manager.
Cream for herpes not in stock despite pain and itching, only received two days later.
Understaffed ward with specialist knowledge, infusion problems only got fixed after three people had been there.
transl. from german, inpat. treatment in Jul. 2024, date of rating: 07.08.2024
verified rating
Friendly, competent, helpful....
About the surgery:
Shoulder reconstruction
No more restrictions. Very good result. (surgeon: Dr. Yaw Beatty- Jakobi)
transl. from german, inpat. treatment in Feb. 2024, date of rating: 10.07.2024
verified rating
Great care from nursing, physio, hotel and medical team!
About the surgery:
Valgization osteotomy knee (surgeon: Dr. Jean-Claude Küttel)
transl. from german, inpat. treatment in Apr. 2024, date of rating: 26.06.2024
verified rating
Very professionally looked after from reception to discharge.
About the surgery:
Sling operation went smoothly. The care was great. I felt very well looked after in the hospital.
transl. from german, inpat. treatment in Feb. 2024, date of rating: 04.02.2024
verified rating
I was treated with courtesy and had a successful operation. I am very pleased.
About the surgery:
Shoulder OP, with new part. Am very happy, very successful physio treatment. Can only say great. (surgeon: Dr. Y. Beatty-Jakobi)
transl. from german, inpat. treatment in Nov. 2022, date of rating: 02.06.2023
Torn tendons in shoulder
Debris removed (surgeon: Dr. Y. Beatty-Jakobi)
transl. from german, inpat. treatment in Sep. 2022, date of rating: 15.03.2023
verified rating
Great information about surgery and therapy
About the surgery:
Complex right rotator cuff repair, 75% torn. 100% usable again after 5 months. (surgeon: Dr. Yaw Beatty - Jakobi)
transl. from german, inpat. treatment in Sep. 2022, date of rating: 07.02.2023
verified rating
Not enough staff, staff is under stress, savings are being made everywhere, food is sometimes good, sometimes bad
About the surgery:
Skin flap plastic due to infection of an op wound (pre-op not in uster) now average result.
Little support from physio, the entire staff is always under stress and has no time. Bedridden for 12 days, poor support when getting up once.
transl. from german, date of rating: 17.12.2022
verified rating
Everything was perfectly organized from entry to exit.
Very nice staff. Very good care. Very good food
About the surgery:
Artificial knee joint (surgeon: Dr. Jean-Claude Küttel)
transl. from german, inpat. treatment in Dec. 2022, date of rating: 09.12.2022
verified rating
Only bad experiences :With paramedic, wrong declaration by doctor: Wasp bite was declared as an illness instead of an accident.
When correcting the error, the ladies from the invoice management were unhelpful and unfriendly. Neither solution-oriented nor professional.
transl. from german, inpat. treatment in Aug. 2022, date of rating: 04.11.2022
verified rating
Very careful and competent examination in cardiology. After emergency admission and cardiological clarifications I experienced rapid administrative processing and planning of further action.
About the surgery:
Insertion of pacemaker, timely surgery, problem-free process. Very good pre- and postoperative care. Not the first operation in Uster, again very satisfied! Good long-term cardiological care over 12 years by a cardiologist. Uster Hospital team. (surgeon: Dr. Alexander Westphalen)
transl. from german, inpat. treatment in Aug. 2022, date of rating: 28.09.2022
verified rating
Very friendly doctors and staff. I always felt comfortable and was helped very well.
About the surgery:
The anterior cruciate ligament in the knee was replaced and the meniscus sewn together. Went without any problems and was discharged after a short stay in hospital. (surgeon: Dr. David Jakob Beaty)
transl. from german, inpat. treatment in Feb. 2022, date of rating: 31.08.2022
verified rating
About the surgery:
shoulder (surgeon: Dr. Y. Beatty-Jakobi)
transl. from german, inpat. treatment in Nov. 2021, date of rating: 05.04.2022
verified rating
I prefer to go to a smaller hospital than KSW, KSG,... and always have the same people rather than total anonymity
About the surgery:
Shoulder surgery as well as gallbladder removal, both without complications (surgeon: Dr. Yaw Beatty-Jakobi)
transl. from german, inpat. treatment in Oct. 2021, date of rating: 24.01.2022
verified rating
Friendly welcome, good information, nice support and care.
About the surgery:
Artificial hip joint, went without side effects, quickly recovered and discharged home (surgeon: Dr. Pascal Schenk)
transl. from german, inpat. treatment in Oct. 2021, date of rating: 20.01.2022
verified rating
Very good and competent care
About the surgery:
Tendon tears. Good course and quick recovery (surgeon: Dr. Y. Beatty-Jakobi)
transl. from german, inpat. treatment in Jun. 2021, date of rating: 05.01.2022
verified rating
Since I am privately insured, I got special treatment.
About the surgery:
Shoulder dislocated, hence the surgery (surgeon: Dr. Yaw-Beatty Jakobi)
transl. from german, inpat. treatment in Jun. 2021, date of rating: 05.10.2021
verified rating
Good and careful care by the staff. The treatment and care by the doctor was also very good.
About the surgery:
Gallstones and gallbladder removed. (surgeon: Dr. Vital Schreiber)
transl. from german, inpat. treatment in Aug. 2021, date of rating: 30.09.2021
verified rating
I feel that I have been taken seriously, with friendly support, and treated competently
About the surgery:
Colon cancer surgery with a temporary stoma. The stoma could be "operated back" after 10 weeks. (surgeon: Dr. Roland Wyss)
transl. from german, inpat. treatment in Apr. 2021, date of rating: 04.09.2021
verified rating
Very good care and treatment.
About the surgery:
Removal of part of the bowel due to diverculitis. Went without problems, quick recovery. (surgeon: Dr. Vital Schreiber)
transl. from german, inpat. treatment in Jul. 2021, date of rating: 31.08.2021
verified rating
About the surgery:
Inguinal hernia (surgeon: Dr. Vitus Schreiber)
transl. from german, inpat. treatment in Jun. 2021, date of rating: 19.08.2021
verified rating
About the surgery:
Mesh used to strengthen the abdominal wall and prevent further intestinal blockages (surgeon: Dr. Roland Wyss)
transl. from german, inpat. treatment in Jun. 2021, date of rating: 08.08.2021
verified rating
About the surgery:
Shoulder surgery (tendons)
Healed well and quickly, freedom of movement fully restored after 5 months
very good and warm care on ward B2 during the 3 days stay (surgeon: Dr. Yaw Beatty-Jakobi)
transl. from german, inpat. treatment in Feb. 2021, date of rating: 29.07.2021
verified rating
Very friendly, positive human atmosphere and treatment.
About the surgery:
Collarbone fragmentation. Meticulously puzzled together. Plate does not interfere with moving at all. Brilliant (surgeon: Dr. Roland Wyss)
transl. from german, inpat. treatment in Dec. 2020, date of rating: 19.06.2021
verified rating
(surgeon: Dr. Marco Di Lazzaro)
inpat. treatment in Jun. 2021, date of rating: 06.06.2021
verified rating
In spite of diagnosis 4 hrs of waiting in emergency. Fellow patients were waiting for 7 to 9 hours ... semi-private is a joke! Was in the same room as basic insurance patients. Cleanliness insufficient. Bloody towel wasn't replaced for 3 days
transl. from german, inpat. treatment in Feb. 2020, date of rating: 18.02.2020
unverified rating
Everything fine
About the surgery:
shoulder (surgeon: Dr. Beaty)
transl. from german, inpat. treatment in Dec. 2022, date of rating: 01.09.2023
unverified rating
Very friendly and pleasant stay
About the surgery:
Left shoulder, cuff reconstruction (surgeon: Dr. Yaw Beatty)
transl. from german, inpat. treatment in Mar. 2023, date of rating: 04.07.2023
unverified rating
Good service and great surgical team Dr. Wyss and Dr. Küttel
About the surgery:
new hip joint and broken elbow. Surgery without any problems and quick recovery, good care (surgeon: Dr. Rudolf Wyss)
transl. from german, inpat. treatment in Nov. 2021, date of rating: 07.12.2022
unverified rating
Comprehensive competent advice. Excellent operation by Dr. Yaw Beatty-Jakobi in the shoulder area. I've always seen myself as an individual and not as a mass processing operation. In my opinion, Beatty-Jakobi has a high degree of personal identification with his profession.
About the surgery:
Arhoscopic transosseous rotator cuff repair, suprapectoral biceps tenodesis and subacrominal decompression. (surgeon: Dr. Yaw Beatty-Jakobi)
transl. from german, inpat. treatment in Jul. 2022, date of rating: 07.12.2022
unverified rating
I was not listened to
transl. from german, inpat. treatment in Dec. 2022, date of rating: 06.12.2022
unverified rating
inpat. treatment in Dec. 2022, date of rating: 21.11.2022
unverified rating
very good care
About the surgery:
good preparation (surgeon: Dr. Dr Beaty)
transl. from german, inpat. treatment in Nov. 2021, date of rating: 14.11.2022
unverified rating
I came after an accident. Was lovingly cared for and operated on the day after. Was in a 2-bed room and had 3 different bed neighbors in 7 days. That's okay, but one patient cried all night, which made me feel very sorry for her, but it was counterproductive to my recovery. (surgeon: Dr. Vital Schreiber)
transl. from german, inpat. treatment in May. 2022, date of rating: 20.05.2022
unverified rating
I was in a bad condition when I went to the emergency on Sunday November 21. The doctors were nice. Hardly made any examinations though.
2 weeks later I was in the USZ for 2 weeks to titrate chemotherapy.
transl. from german, date of rating: 22.02.2022
unverified rating
(surgeon: Dr. Wyss)
inpat. treatment in Aug. 2021, date of rating: 10.10.2021
unverified rating
(surgeon: Dr. Roland Wyss)
inpat. treatment in Jul. 2021, date of rating: 30.08.2021
unverified rating
From the operation to the discharge, everything to the best of satisfaction. Very helpful nursing staff
About the surgery:
Operated with laparoscopy, very satisfied with the result and quick healing of the wounds (surgeon: Dr. Vital Schreiber)
transl. from german, inpat. treatment in Jul. 2021, date of rating: 18.08.2021
unverified rating
On weekends only 1 doctor is responsible for the entire hospital
transl. from german, inpat. treatment in Jun. 2021, date of rating: 05.07.2021
unverified rating
Friendly, competent, close
About the surgery:
thyroid (surgeon: Dr. Vital Schreiber)
transl. from german, inpat. treatment in Mar. 2021, date of rating: 23.03.2021
unverified rating
Never, catastrophic care
About the surgery:
Even needed 3 surgeries.. And in the end got a germ, too
transl. from german, date of rating: 08.06.2020
verified rating
inpat. treatment in Nov. 2021, date of rating: 29.06.2022
verified rating
inpat. treatment in Feb. 2021, date of rating: 11.01.2022
unverified rating
inpat. treatment in Oct. 2023, date of rating: 25.03.2024
The master data for this hospital was last updated on March 31, 2024. You can find the period of origin of the quality data in the respective documentation on our portal.
3.4
